Compliance Officer

The Compliance Officer keeps Novatti’s day-to-day compliance running, as the operational engine of the Risk & Compliance team. Reporting to the Head of Risk and Compliance and working closely with the Senior Compliance Officer, you deliver the core programme of work: customer due diligence, onboarding, chargebacks, IFTI reporting, and AML/CTF and fraud monitoring.

You’ll be hands-on with the team’s new automation, reviewing and refining what it produces rather than re-keying it, and you provide the cover that keeps core tasks resilient. You escalate the complex and higher-risk matters to the Senior Compliance Officer, with senior support close by. It’s a role to learn fast and grow in: you bring a solid KYC/AML grounding, an eye for detail, and a genuine appetite to work alongside AI tooling.

Operational compliance (core)

• Run OCDD and CDD remediation and new-business KYC, collecting, verifying and assessing customer information to defined standards.
• Prepare and lodge IFTI reporting to AUSTRAC, and support SMR preparation.
• Carry out AML/CTF, sanctions and PEP screening, plus day-to-day transaction and fraud monitoring, triaging alerts and escalating genuine risks.
• Manage chargebacks and disputes end to end, in line with Visa and Mastercard scheme rules.

Regulatory, scheme and privacy support

• Support the AFSL and CAR programme, maintaining records and helping with authorisations, monitoring and reporting.
• Help keep us aligned to card-scheme rules, and assist with scheme and regulatory reporting.
• Support privacy and data obligations (Privacy Act, GDPR), and data-breach response as directed.
• Keep accurate records and audit trails across the group’s entities and geographies.

AI and automation uplift

• Use the team’s automated OCDD/CDD, chargeback, IFTI and onboarding workflows day to day, reviewing and validating what the tooling produces rather than re-keying it.
• Flag exceptions, false positives and edge cases so the automation keeps getting better.
• Take part in hands-on training and upskilling as the role grows, and help embed the new ways of working.

Working with the team

• Escalate complex, higher-risk or novel matters to the Senior Compliance Officer or Head of R&C.
• Provide operational cover across core tasks to reduce single points of failure in the team.
• Keep clear, open communication with the team and the wider business.

What success looks like at Novatti

Our success comes from making complex payment processes simple, delivering tailored solutions and insight-led support that sets us apart. You play a vital role in making that happen.

That promise carries a mindset we all share: winning new customers is Novatti’s entire mission, not the role of a single team. Sales belongs to every one of us, and every role plays a part in winning, keeping, and growing customers. Every interaction is a chance to show customers they chose well and to give them every reason to stay.

To deliver on this promise, you’ll need to be a resourceful problem-solver, curious, capable, and always growing. Stay hungry to learn, stay ready to help, and be the trusted guide that Novatti and our customers rely on.