Credit Control Lead

MAYDAY Recruitment is excited to present an opportunity for an experienced Credit Control Lead to join a leading global insurance organisation on a 12-month fixed-term contract. Based in North Sydney, this role is ideal for a senior Credit Control or Accounts Receivable professional looking to step into a hands-on leadership position supporting both local and offshore teams.

Working closely with the Credit Control Manager, you will play a key role in overseeing collections, cash allocation, reporting, stakeholder management, and team performance. This is a fast-paced environment where you'll act as a key point of contact across Finance, Operations, and the wider business while driving process improvements and ensuring collection targets are achieved.

What's in it for you?

• 12-month fixed-term contract
• North Sydney location
• Salary up to $100,000 + Super
• Flexible working arrangements available
• Join a well-established global organisation
• Hands-on leadership opportunity with offshore team exposure
• Collaborative and supportive team environment
• Work closely with senior stakeholders across Finance and Operations
• Immediate start available

Main responsibilities include:

• Support the day-to-day leadership of the Accounts Receivable and Credit Control function
• Provide guidance, coaching, and escalation support to team members across local and offshore locations
• Oversee collections, cash allocation, query resolution, and debtor management activities
• Monitor aged debt, overdue accounts, and team performance against KPIs
• Review debtor reporting and analyse collection trends
• Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics
• Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes
• Support initiatives to reduce unallocated cash and improve operational efficiency
• Assist with system testing, onboarding, training, and process improvements
• Ensure compliance with internal policies and financial controls

The ideal candidate:

• Minimum 5 years' experience within Credit Control or Accounts Receivable
• Strong experience across collections, cash allocation, reconciliations, and debtor management
• Previous team leadership, mentoring, or supervisory experience
• Ability to oversee workflows and support team performance in a fast-paced environment
• Strong reporting and analytical skills with the ability to interpret debtor and KPI data
• Advanced Excel skills and experience using ERP systems
• Excellent stakeholder management and communication skills
• Ability to manage competing priorities and work to tight deadlines
• Experience working with offshore or shared service teams is highly regarded
• Background within insurance, financial services, banking, or a large corporate environment is advantageous
• Tertiary qualifications in Accounting, Finance, or a related discipline preferred

If you're a proactive Credit Control professional looking for a hands-on leadership opportunity within a highly reputable organisation, we'd love to hear from you. Apply now!