Operations Coordinator

Step into a fast-paced, energising environment where your ideas matter and your career can thrive.
Make your mark with a leading transit organisation driven by safety, service excellence, and customer satisfaction.
Enjoy a competitive salary and benefits package designed to reward your impact.

About Horizons West

Horizons West is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London, USA and Singapore. 

About the Role

Join our dedicated team at Horizon West Bus and Coachlines as an Operations Coordinator, where you will play a pivotal role in managing, scheduling, and overseeing our charter, school bus, and route operations. Your primary responsibility will be to ensure safe, efficient, and cost-effective service delivery while complying with company policies, customer requirements, and WA fatigue management laws.

As a key player in our operations team, you will work closely with the Logistics Manager and other coordinators to foster a culture of safety and excellence within the organisation. You will be at the forefront of scheduling drivers and vehicles, pre-emptively resolving service disruptions, and providing essential support during after-hours operations. Your leadership and administrative skills will contribute to our overall performance and growth, making a significant impact on our day-to-day operations.

Duties

• Schedule drivers and vehicles, ensuring timely service delivery and compliance with WA fatigue management regulations.
• Manage operational inquiries and support incident investigations to uphold safety and compliance standards.
• Collaborate with the Maintenance team to coordinate vehicle repairs and preventative maintenance.
• Participate in after-hours on-call support, addressing urgent operational issues.
• Drive initiatives for process improvements and ensure adherence to safety and compliance policies.

Skills, Qualifications & Experience

• WorkSafe fatigue management training for managers
• Valid Medium Rigid Western Australian driver’s license (preferred)
• Experience in team management and providing advice
• Background in fleet coordination or operations role
• Knowledge of WA fatigue management laws and scheduling practices

If you are a proactive problem-solver with strong leadership skills and a commitment to delivering exceptional service, we invite you to apply and become an integral part of our team at Horizon West Bus and Coachlines!

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close by 5 pm Friday 11th December 2026

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.