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Listed 5 days ago

Internal Sales & Customer Service

Capral

Customer Service - Call Centre
Location
Belmont, WA
Type
Full-time

About the role

  • Join our Belmont team at Comsupply
  • Put your window and door hardware knowledge to work supporting customers and projects.
  • Enjoy a varied role spanning internal sales, quoting and customer service.

In this role, you'll help trade customers find the right hardware solutions and manage their enquiries from quotation and follow-up through to order coordination.

 

About Comsupply

Since 1981, Comsupply has supplied architectural components, hardware and aluminium systems to the building, glazing and security industries. Comsupply powered by Capral Aluminium, we combine specialist product knowledge with practical customer support.

 

About the role

Working closely with our Customer Service and Admin team, you will:

  • Support fabricators, glaziers, builders, installers and other trade customers by phone, email and at the counter.
  • Advise on product selection, compatibility, finishes and alternatives.
  • Confirm supplier pricing, availability and lead times.
  • Follow up quotations and convert enquiries into orders.
  • Coordinate orders with suppliers and warehouse colleagues and maintain accurate records.

What you’ll bring

You will bring: 

  • Accuracy when checking quantities, product details and pricing.
  • Clear communication skills and the ability to build strong customer relationships.
  • Good organisational skills and a proactive approach to following up enquiries.
  • Confidence using Excel and quoting or sales systems.

Desirable, but not essential:

  • Window and door hardware product knowledge and experience.
  • Familiarity with brands such as Lockwood, Whitco, Yale, Austral or Allegion.

Please note: the successful applicant must undertake and pass a pre-employment medical assessment, including drug and alcohol testing.

 

Why join Comsupply?

Enjoy varied commercial and residential work, direct customer contact and the opportunity to contribute your expertise within an established specialist business.

 

Our values guide how we work: Safety First, Customer Success, Play Fair, Better Every Day and Own It.

 

Apply now

Bring your specialist knowledge to our Belmont team.

Please submit your résumé and a brief cover letter outlining your window and door hardware experience and the types of projects you have estimated.

Apply

via capral.expr3ss.com

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