Listed 4 weeks ago
Clinic Manager – Allied Health (NDIS)
Talent Quarter
Apply
via talentquarter.com
Physiotherapy, OT & Rehabilitation
- Location
- Ivanhoe, VIC
- Type
- Full-time
About the role
Lead a high-performing allied health team. Combine clinical leadership with real operational influence.
Our client is a respected, growing allied health provider delivering NDIS therapy services. They’re known for timely, results-focused intervention and for a team of passionate, professional clinicians. They are now seeking an experienced Clinic Manager to take on a pivotal leadership role.
About the role
Reporting to the Directors, you’ll provide both operational management and clinical leadership to ensure the team delivers best-practice outcomes for clients efficiently and on time. You’ll oversee Team Leaders and Supervising Clinicians and act as the go-to person for complex clinical questions.
Key responsibilities
- Provide oversight and support to Team Leaders and Supervising Clinicians
- Deliver clinical, operational and informal supervision, joint sessions and leadership development
- Lead annual clinician reviews, including progression planning, skill-building and career pathways
- Lead recruitment and induction of new staff, and approve CPD opportunities
- Support staff welfare and help resolve challenging situations, grievances and disputes
- Monitor and improve systems, policies and procedures to build clinical competency, efficiency and staff retention
- Manage OH&S risk, incident reports, complaints and reportable incidents, and support NDIS audit compliance
- Analyse performance data to identify and implement improvements
- Support referral intake and allocation, caseload review and waitlist management
- Explore new business opportunities and maintain tendering and service level agreements
- Oversee queries on payroll, leave, incentive programs and employment contracts
- Manage the team when the Directors are unavailable
- Allied health tertiary qualification with current AHPRA registration
- At least 5 years of clinical experience and/or relevant experience in a similar leadership role
- Proven leadership and coaching skills, both clinical and operational
- Experience managing a team with varying levels of skill and experience
- Sound understanding of NDIS processes and procedures
- Strong time management, able to balance caseload, supervision and leadership duties and meet billing targets
- Excellent written and verbal communication, conflict resolution and stakeholder engagement skills
- A commitment to evidence-based, person- and family-centred practice
- Ability to work independently and autonomously
- Current NDIS Worker Screening clearance
- Cleared Police Check for disability (within the last 12 months)
- Working with Children Check
- Valid driver’s licence (travel may be required)
- Full working rights in Australia
- A genuine mix of clinical leadership and business operations, with a real voice in the direction of the clinic
- A supportive, passionate team that values professional growth and wellbeing
Apply
via talentquarter.com
