Restaurant Manager - North Brisbane

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

We're looking for a Restaurant Manager to take ownership of one of our high-volume North Brisbane restaurants — with the added opportunity to develop your skills by supporting our other restaurants across the North Brisbane area.

This is a great next step if you want exposure beyond a single site: you'll build experience managing across multiple restaurants, work alongside other leaders in the region, and set yourself up for the next level of growth within GYG — whether that's a bigger restaurant, an area support role, or franchise ownership down the track.

You'll take full ownership of the day-to-day running of your restaurant, lift the guest experience from excellent to remarkable, coach and develop your team, and manage inventory and financial performance — while flexing into neighbouring North Brisbane restaurants as needed to share your experience and pick up new ones.

What You'll Be Doing

Operational Execution

• Run day-to-day operations to GYG's food, safety and quality standards — every order, every time
• Manage inventory, scheduling, equipment, security and compliance across your restaurant
• Step into neighbouring North Brisbane restaurants when needed to support coverage and share best practice

People Management

• Recruit, train and develop your crew, Cooks, Shift Leaders and Assistant Managers
• Lead by example, give honest feedback, and manage performance fairly and consistently
• Build a team that's ready to grow with you — including across other restaurants in the group

Guest Experience

• Lead a team that delivers a memorable guest experience, every visit
• Keep speed of service and cleanliness standards on point
• Handle guest feedback and complaints quickly and well

Financial Management

• Take ownership of your restaurant's P&L — COGS, cost of labour, operating expenses and sales
• Spot sales trends, run local area marketing, and act on the numbers
• Keep inventory, cash handling and reporting accurate and on time

Food Safety & WH&S

• Keep your restaurant compliant with GYG's food safety and WH&S standards at all times
• Close out incidents, hazards and checklist gaps promptly

What We're Looking For

• Experience leading a team in a busy, high-volume hospitality environment
• A track record of delivering exceptional customer service
• Strong communication skills — clear, honest, and able to adapt to different people
• Experience hitting KPIs and driving profitability
• Comfortable working across more than one site and adapting to different teams
• Willingness to complete (or already hold) Food Safety Supervisor, RSA, First Aid and Liquor License certifications
• Solid financial acumen — comfortable reading a P&L and acting on it
• Confident with Microsoft Office, and willing to get across GYG systems (Micros, MyInventory, GOMEX, TANDA, Viva GYG)

What's In It For You

• A launching pad into multi-site and area-level experience — rare at this stage of a hospitality career
• Career growth pathways across Australia and internationally
• Invitation to the Annual Restaurant Managers Summit
• Pathway to become a franchisee
• Quarterly bonus scheme
• Free uniform

About GYG

Since 2006, Guzman y Gomez has been reinventing fast food — bringing Mexican culture and the freshest local ingredients to Australians for breakfast, lunch and dinner. We're obsessed with food, we back our people, and we never walk past a problem.

Ready to grow across North Brisbane's restaurants? Apply now to start the conversation.