Assistant Store Manager - Townsville

Role Overview As an Assistant Store Manager, you’ll support the Store Manager to lead your team with warmth, energy and intention. Whether you’re coaching in the moment, creating standout visual displays or bringing the brand to life through genuine customer connection - you’ll help shape a store experience that stays with people long after they leave. What You’ll Do Support day-to-day operations with purpose, care and attention to detail Deliver heartfelt, customer-first experiences that reflect who we are Bring out the best in your team through coaching, mentoring and feedback Support store performance across sales, service and presentation Champion our values and foster a culture of warmth, fun and collaboration Ensure a safe, welcoming space for both customers and team members About You You’re a confident and authentic retail leader with a natural knack for people You inspire through action, not just words You love creating moments of connection - big or small You bring clarity, calm and a solutions focus to every shift You’re available across a flexible roster, including evenings and weekends What You’ll Love A generous team member discount across our full range of fragrance, décor and gifting Monthly bonus program and performance-based rewards Recognition that feels real - through shoutouts, team milestones and company-wide reward programs Access to our Employee Assistance Program (EAP) for you and your immediate family Support to grow with learning pathways, leadership development and one-on-one coaching Find your moment with dusk This could be more than your next role. It could be the place where you realise what you’re really capable of.At dusk, every role plays a part in something bigger - and we’d love for you to be part of it.