Youth Engagement Support Worker

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

Looking for a rewarding role where you can make a real difference?

We are seeking enthusiastic and reliable Youth Engagement Support Workers to support the delivery of youth programs, activities and events across Canberra.

About the Role

As a Youth Engagement Support Worker, you will play a key role in supporting the day-to-day delivery of youth programs and activities. You will assist with participant engagement, program administration, activity preparation, facility readiness and operational support to ensure positive experiences for young people. 

Programs may include:

• Youth drop-in services
• School holiday programs
• Education engagement programs
• Youth participation initiatives
• Excursions and events
• Community and consortium activities 

Key Responsibilities:

• Support the delivery of youth activities, workshops, events and excursions.
• Welcome and engage participants in a positive and inclusive manner.
• Assist with participant registrations, attendance records and program documentation.
• Prepare activity spaces, equipment and resources.
• Maintain safe, clean and welcoming environments.
• Assist with program logistics, bookings and resource management.
• Monitor participant wellbeing and escalate concerns where required.
• Contribute to child-safe and culturally safe practices.

About You

You are organised, approachable and passionate about supporting young people. You enjoy working in a team environment and can balance administration with hands-on program support.

Essential Skills & Experience:

• Experience working with young people in youth, community, recreation, education or related settings.
• Experience supporting programs, activities or events.
• Strong administration, organisational and record-keeping skills.
• Excellent communication and interpersonal skills.
• Ability to build positive relationships with young people.
• Ability to work independently and collaboratively.
• Understanding of child safety, duty of care and professional boundaries. 

Desirable:

• Certificate IV or Diploma in Youth Work, Community Services, Recreation, Education Support or a related field.
• Experience within youth centres, school holiday programs or community-based youth services.
• Current First Aid and CPR certification.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

Why Join Us?

• Meaningful work supporting young people in your community.
• Supportive and collaborative team environment.
• Opportunities for professional development.
• Flexible employment arrangements available.
• Work across a variety of engaging youth programs and activities.

To apply, please click on the “Apply” button and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. Please also indicate the role that you interested to apply on your cover letter. The applications will not be accepted via email.

Closing Date: COB 03 December 2026

Applications may close early if a suitable candidate is found prior this date.

NOTE: This is a Fixed term contract, which ends on 30/06/2027.

For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.