UMaG Visitor Services & Operations Coordinator

• Full-time permanent position, (Monday – Friday until April 2027, Tuesday – Saturday thereafter).
• Some work outside normal hours may be required.
• Classification MOA Level 4
• Salary range between $97,707.85 - $104,644.33 + 12% Superannuation
• Help shape the visitor experience at Unley Museum and Galleries from day one 

About us

The City of Unley is a vibrant and dynamic local council that provides a range of valued and diverse services to the surrounding community. Based on the city fringe, less than 4 kilometres from the Adelaide CBD, we engage with our community across local business initiatives, community events, arts, environmental sustainability, community services and volunteering programs.

We are passionate leaders in many fields, and we exist to enable a better life for our community.

We are committed to creating a connected, progressive and resilient City that embraces new ideas, prioritises sustainability, and enhances quality of life. 

About the role

This is a unique opportunity to join the team establishing the new Unley Museum and Galleries (UMaG), an exciting new contemporary cultural destination that connects people, place, stories, ideas and creativity.  Set to open in April 2027, UMaG will bring together art, heritage and learning through exhibitions, programs, events and activities that create engaging cultural experiences for residents and visitors alike.

Reporting to the Unley Museum and Galleries Lead, you will coordinate the day-to-day operations of UMaG, ensuring exceptional visitor experiences, efficient business systems and smooth facility operations. You will play a pivotal role in supporting front of house operations, activities and programs, events, exhibitions, volunteers and retail services as UMaG establishes itself as one of Adelaide's newest and most dynamic cultural destinations.

To succeed in this role, you will have:

• Experience coordinating front-of-house operations, visitor services, general operations, ticketing, programs, events or similar activities in a customer-facing environment.
• Strong problem-solving, organisational, administrative and financial administration skills, including the ability to manage multiple priorities and competing deadlines.
• Experience coordinating volunteers, staff, contractors or a diverse range of stakeholders to achieve shared outcomes.
• A commitment to delivering welcoming, inclusive and high-quality visitor experiences and customer service.
• Experience, or an interest in the cultural sector; museums, galleries, arts, culture, tourism or community engagement and the role these play in creating vibrant communities.

Why work with the City of Unley?

For 150 years, the City of Unley has been defined by service, to our residents, businesses, neighbourhoods and each other. Generations of employees and volunteers have contributed to making Unley a place of character, connection, resilience and pride.

Joining the UMAG team at this exciting time means you will:

• Help establish a landmark cultural destination from the ground up.
• Work alongside passionate professionals in arts, culture, heritage and community development.
• Contribute to experiences that connect people with stories, creativity and place.
• Be supported through professional development and career growth opportunities.
• Enjoy workplace flexibility and a highly engaged team culture.

We believe this is a great time to join us to shape and share in the future. 

More information

All enquiries and applications will remain private and confidential. Position specific enquiries can be directed Karen Paris to kparis@unley.sa.gov.au or on 8371 5111.

Applications should include a Cover Letter and Resume expressing the skills, experience and qualities you can bring to this position.

Applications close 10.00pm Thursday 26 November 2026.

This position is subject to satisfactorily meeting the following employment requirements:

• Nationally Coordinated Criminal History Check
• Working with Children Check (WWCC)
• Pre-employment medical including Drug and Alcohol screening

The successful applicant will also be required to provide evidence of relevant qualifications and certifications. 

Everyone Belongs at Unley

As part of our commitment to creating a diverse and inclusive workplace, this role is open to candidates seeking workplace flexibility. We invite candidates of all ages and culturally diverse backgrounds including people living with a disability and First Nations People to apply. We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace.

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