Casual Security Officer - Ipswich

Retail Security Officers – Ipswich area We’re on the lookout for reliable and professional Retail Security Officers to join our team across busy retail sites in Ipswich QLD.   While guards are generally rostered within Ipswich and surrounding areas, flexibility is essential as shifts may be offered across nearby sites. From busy shopping centres to smaller retail hubs, this casual role offers variety, consistent hours, and the support of a strong team. What you’ll do: Deliver friendly, professional customer service Maintain a visible presence to deter theft and ensure safety Patrol retail areas and monitor CCTV for suspicious activity Respond to incidents, emergencies, and medical situations Apply First Aid and CPR when required Manage access to restricted areas and loading docks Handle conflicts calmly using de-escalation techniques Prepare accurate incident reports and security logs What we’re looking for: Current QLD Security Licence + Crowd Control Function Current First Aid & CPR certificates Strong communication and customer service skills Professional presentation and high level of integrity Flexibility to work across a 24/7 rotating roster Reliability and a proactive attitude Driver’s Licence and own transport (preferred) Availability for a minimum of 3 days per week What we offer: Flexible casual hours across multiple local sites Work close to home across Ipswich and surrounding areas Long-term opportunities with a leading security provider Full professional uniform provided Paid training and ongoing development Supportive and inclusive team culture About Trident Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide. Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.