Senior Business Development Manager

Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.

As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.  

As our Senior Business Development Manager NSW, you will lead the state's business development function, drive customer acquisition, develop strategic industry relationships, and build a high-performing team focused on sustainable growth and commercial success.

Reporting to the NSW State Manager, you'll be responsible for growing our presence and customer base across NSW through strategic leadership, market engagement and business development excellence. You will lead and support a team while maintaining your own strong market presence and delivering growth outcomes.

About the role:

• Lead and execute the NSW business development strategy.
• Drive customer acquisition and market development initiatives.
• Develop annual growth plans and identify new market opportunities.
• Build and maintain strong relationships with referral partners, industry stakeholders and prospective customers.
• Monitor market trends, competitor activity and emerging opportunities.
• Manage pipeline performance, forecasting and CRM reporting.
• Support complex proposals, tenders and strategic opportunities.
• Lead, coach and develop Business Development Managers and onboarding team members.
• Partner closely with operational teams to ensure seamless onboarding and customer transitions.
• Represent Bright & Duggan Group at industry, networking and business events.
• Drive a collaborative, customer-focused and high-performance culture.

About You:

We are seeking a commercially focused business development leader who understands the property sector and has a proven ability to build relationships, win new business and lead teams.

Essential Experience:

• Demonstrated success in business development, sales leadership, customer acquisition or commercial relationship management.
• Previous experience within Strata Management, Building Management or Facilities Management is essential.
• Strong understanding of the NSW strata and property industry landscape.
• Existing industry networks and relationships that can be leveraged to create growth opportunities.
• Experience leading and developing high-performing business development or customer-facing teams.
• Proven track record of achieving growth, revenue and customer acquisition targets.
• Strong commercial acumen with experience managing pipelines, forecasting and CRM reporting.
• Experience managing strategic stakeholder and referral partner relationships.
• The ability to influence outcomes across multiple business functions.
• Experience supporting tenders, proposals, negotiations and complex commercial opportunities.

Qualifications:

• Current driver's licence.
• Strong capability using Microsoft Office and CRM platforms.
• Ability to analyse commercial performance, pipeline and forecasting data.

Why Join Us?

At Bright & Duggan Group, you'll be joining a business that values collaboration, accountability, trust and innovation. You'll have the opportunity to influence growth strategies, develop talented people and make a meaningful impact on our continued success.

If you are an experienced business development leader with a background in strata management, building management or facilities management, and you're ready to lead growth within a respected and growing organisation, we'd love to hear from you.

• Hybrid/Flexible Working options
• Excellent working environment – we are known for our flexible and inclusive working environment.
• On going education and learning both internally and externally
• Employee Assistance Programs – we look after YOU.
• Salary Sacrifice Novated lease options.
• First Aid & Mental Health First Aid Officers on site to support YOU
• Wellness Leave
• Lucrative employee referral program
• Recognition and reward events
• Annual Flu shots
• Birthday Leave

 

Applying for this position starts with an online application. Short-listed candidates will be contacted for an initial phone screen followed by a face-to-face interview.

The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.

We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity, or age.

Applicants must be legally entitled to work in Australia.