Customer Banking Specialist Corowa
Commonwealth Bank of Australia
via cba.wd3.myworkdayjobs.com
- Location
- New South Wales
- Type
- Part-time
About the role
We’re looking for a Customer Banking Specialist to join our Corowa branch on a part-time basis.
This roster is fixed, before applying, please confirm that you can work Monday, Tuesday, Thursday and Friday 9:15am - 1:15pm
See yourself in our team
The Retail Bank is the public face of CommBank, supporting more than 10 million personal and small business customers across our branches, phone, video and online channels. As part of a collaborative branch team, you’ll help create positive and meaningful banking experiences for our customers.
More specifically, you will:
- Customer relationships: Build rapport through meaningful conversations and deliver positive outcomes.
- Digital enablement: Help customers confidently use in-branch technology and digital banking services.
- Customer banking solutions: Identify customer needs and provide appropriate everyday banking support.
- Specialist referrals: Recognise complex needs and connect customers with the appropriate specialists.
- Compliance and accuracy: Follow Bank procedures, reconcile transactions accurately and review customers’ financial positions.
- Service improvement: Capture feedback, resolve service breakdowns and improve the customer experience.
- Community engagement: Participate in community events and fundraising activities.
- Team wellbeing: Support the safety and wellbeing of colleagues.
We’re interested in hearing from people who:
- Are comfortable with asking the right questions, identify appropriate solutions and act with integrity.
- Bring a genuine passion for service excellence.
- Work confidently both independently and collaboratively.
- Thrive in a busy, commercial and results-driven retail environment.
- See the bigger picture and provide holistic solutions that support customers’ needs. Including referring customers to specialist team members when this will better serve their needs.
If you are passionate about helping people, this is a great opportunity for you.
Apply today. Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Please note: Following submission of your application, you may be invited to complete an online assessment and digital interview. We recommend completing these within 24 hours, as testing links cannot be reset once expired. Completion is required to progress your application. If you need reasonable adjustments or support to participate, please let us know
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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via cba.wd3.myworkdayjobs.com