Sr Sales Applications Chemist

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Application Chemist to support the very successful growth of our businesses across Australia and New Zealand. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.

The Application Chemist role combines excellent scientific skills with strong commercial business acumen, and the desire to contribute to the customers’ success by helping them choose the best system solution from the Waters product portfolio to address their analytical challenges. The Applications Chemist will provide customer training and support and perform sample analyses and instrument demonstrations across multiple types of applications. The application areas include Food & Environment, Chemical Materials, Pharmaceutical, Life Sciences with a focus on liquid chromatograpgy and mass spectrometry instrumentation.

• Perform system and application training as well as technical support to customers.
• Perform instrument demonstrations and provide expert advice to customers during the sales process, focusing on how Waters system solutions will address and benefit the customer’s needs.
• Ensure that the equipment, analysis and customer demonstrations are properly prepared, in order to guarantee the highest level of customer experience in a timely manner.
• Work closely with Business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsor in a fast paced pre- and post sales environment.
• Collaborate with Account Managers in diagnosing the customer’s requirements, and design analysis that showcase the capabilities of Waters product portfolio in line with the customers’ goals.
• Conduct internal Waters Solutions Training to Field Sales Operations

Education:

• Masters Degree, or PhD or equivalent experience in a scientific area such as chemistry, biology, or biochemistry

Experience:

• 3+ years user experience with UPLC, mass spectrometry and analytical instruments

Skills:

• Action oriented and eager to achieve results
• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interactive skills and a good listener
• Matured disposition, positive attitude and strong sense of dedication
• Adaptive to a dynamic and ever-changing environment
• Strong technical background in analytical technologies, especially LC and MS
• Creative technical problem solving skills