Food and Beverage Outlets Manager

Company Description

Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers as well as a place to be with our external facing venues including Goldfinch Restaurant and Street Café, Sixteen Antlers Rooftop Bar as well as internal facing KG Sports Bar. 

Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms.

Reporting to the Director of Food & Beverage, the role of Food and Beverage Outlets Manager will oversee the operation of all the F&B outlets as well as champion the guest and employee experience.

Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless!   

Job Description

You will be overseeing our Food and Beverage Outlets:

• Goldfinch Restaurant & Street Café
• Sixteen Antlers Rooftop Bar
• KG Sports Bar 
• In Room Dining

As the ideal candidate, you will have experience in a similar leadership position, and a passion for people and service. You must be able to multitask at a high-level whist developing individual team members and the team as a whole.  You will also have a hands-on management style and be flexible with working across a variety of shifts.

As Food and Beverage Outlets Manager you will:

• Lead the team in a hands-on capacity, ensuring a consistent and proactive approach
• Manage daily service flow across the hotel restaurant, bars and in room dining
• Driving revenue through team training initiatives and developing team
• Proactively reviewing service standards and training team to meet the standards
• Proactively creating unique experiences tailored to the guests
• Ordering & stock control
• Maintaining Food, Beverage and wage costs in line with budget
• Maintaining and improving safety & hygiene standards
• Employee recruitment, training and development including - people succession planning for sustainable success

Qualifications

Qualifications  

• Flexibility to work various shifts including weekends, mornings, nights and public holidays 

• Excellent verbal / written communication skills 
• Rostering and forecasting competency
• Food knowledge
• Wine knowledge
• Training and development capabilities
• Strong people leadership ability

• A true hospitality professional dedicated to providing customer service excellence 

• RMLV & Approved Managers Licence or willing to obtain

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

Benefits Your Way:

• Access to Accor team benefits, including global discount's on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor

Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts

Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, we support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS