Business Analyst

About the organisation

The organisation operates within the legal sector.

About the role

The Business Analyst plays a key role in supporting the firm's digital transformation strategy. Working closely with stakeholders across legal and business services teams, you will identify opportunities to improve processes, enhance user experiences, and deliver technology solutions that drive operational efficiency and support the firm's strategic objectives.

Key responsibilities

• Partner with stakeholders across the firm to understand business needs, challenges and opportunities for improvement.
• Facilitate workshops, interviews and discovery sessions to gather and document business requirements.
• Analyse and document business processes, workflows, requirements, user stories, use cases and functional specifications.
• Translate complex business requirements into clear, actionable solutions for technical delivery teams.
• Support the design of future-state processes and contribute to solution design activities.
• Work collaboratively with project managers, developers, vendors and subject matter experts throughout the project lifecycle.
• Facilitate process mapping and business process re-engineering activities to improve efficiency and effectiveness.
• Identify and recommend opportunities to automate, simplify or optimise business processes through technology.

Skills & experience

• Proven experience in business analysis, with a minimum of 2-4 years in a similar role.
• Strong capability in stakeholder engagement and communication, with experience facilitating workshops and gathering requirements.
• Demonstrated ability to mentor or manage junior business analysts.
• Relevant tertiary qualifications and certifications such as IIBA qualifications or Agile Business Analyst Certification.

What’s in it for you

• Opportunity to contribute to innovative digital solutions that modernise operations.
• Collaborative work environment with exposure to various teams and projects.
• Professional development through mentoring opportunities and certifications.

Apply now with your current CV.

For further information please contact Jayden Soldati on 0478 777 678.

At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.