Retail Store Manager

Take the Lead as Store Manager

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Relay is your easy stop for your travel essentials on the go. With a wide range of drinks, snacks, and everyday must haves, plus friendly staff to help you out, it's convenience made simple - just what you need, right when you need it.

We’re looking for an energetic and committed Full-Time Store Manager to join our team at Sydney Airport. If you love leading from the front, creating outstanding customer experiences, and developing high-performing teams – this is your runway to success.

What You’ll Do:
✅ Be the face of the store – set the standard for service and style
✅ Create meaningful connections with customers – every transaction counts
✅ Lead, coach, and inspire your team to hit targets and shine
✅ Manage store operations with accountability and attention to detail
✅ Uphold exceptional presentation and brand standards
✅ Foster a respectful, values-led culture every day

What We’re Looking For:
✅ Experience in a similar leadership role in a high-energy retail environment
✅ Strong communication and coaching abilities
✅ Confidence to take initiative and own your role
✅ A “hands-on” leader who thrives in a team setting
✅ Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays)
✅ Valid working rights & eligibility to obtain an Aviation Security ID Card

Perks & Benefits:

🚗 Parking – Based on location we offer free/subsidised airport parking for our employees
✈️ Dynamic Airport Environment – Work where no two days are the same
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
🤝 Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and let’s make travel retail magic together!