Quality Manager (NSW)

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

Join GenesisCare as a Quality Manager and play a key role in supporting patient safety, accreditation, risk management, and quality outcomes across our Oncology network.

Reporting to the Head of Quality, you'll partner with leaders and teams across GenesisCare to strengthen compliance with healthcare standards, enhance quality systems, and support initiatives that improve both patient and organisational outcomes.

This is an opportunity for an experienced quality professional who is passionate about healthcare excellence and fostering a culture where safety, accountability, and patient-centred care are at the heart of everyday practice.

Driving quality, safety, compliance and improvement initiatives that support exceptional patient-centred care.

More specifically, you will:

• Support the implementation and ongoing maintenance of quality management systems across GenesisCare services.
• Partner with leaders and teams to achieve compliance with accreditation standards, regulatory requirements, and organisational policies.
• Facilitate quality improvement initiatives that enhance patient safety, service delivery, and operational performance.
• Support incident management, risk assessment, investigation activities, and corrective action processes.
• Monitor, analyse, and report on quality, compliance, and risk metrics to identify improvement opportunities.
• Lead or contribute to process improvement projects, including Lean and continuous improvement initiatives.
• Support the development, standardisation, and maintenance of policies, procedures, forms, and quality documentation.
• Provide education, coaching, and guidance to staff on quality systems, compliance requirements, and risk management practices.
• Work collaboratively with stakeholders across our centres nationally to build capability and drive consistency in quality practices.
• Contribute to accreditation preparation activities and support successful external reviews and audits.

What we're looking for

• Demonstrated experience in quality management, risk management, compliance, or healthcare governance.
• Strong understanding of healthcare quality systems, accreditation frameworks, and continuous improvement methodologies.
• Experience investigating incidents, managing risk registers, and implementing corrective actions.
• Strong analytical skills with experience interpreting data, conducting audits, and identifying improvement opportunities.
• Excellent stakeholder engagement and communication skills, with the ability to influence and educate teams at all levels.
• Experience developing policies, procedures, and quality documentation within a regulated environment.
• Strong organisational skills with the ability to manage multiple priorities and projects.
• Advanced Microsoft Office skills and experience working with quality and incident management systems.
• Tertiary qualifications in Quality, Health Management, Nursing, Allied Health, Business, or a related discipline.
• Postgraduate qualifications in Quality, Leadership, or Management will be highly regarded.
• Ability to travel interstate on occasion.

Benefits of joining our team

• Join a purpose led organisation making a meaningful difference in the lives of patients and communities.
•  Work alongside experienced leaders and healthcare professionals committed to continuous improvement.
• Make a direct impact on patient safety, quality outcomes, and organisational performance.
• Access ongoing professional development and career growth opportunities.
• Utilise our Employee Assistance Program, providing confidential wellbeing, financial, legal, and counselling support for you and your family.
• Enjoy additional benefits including Fitness Passport, discounted health insurance through Bupa, gym discounts, and Qantas Club membership savings.

About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

GenesisCare is an Equal Opportunity Employer.