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BaptistCare
About the role
At BaptistCare, we believe every person deserves to be treated with dignity, compassion and respect. As our new Riverside Administrator, you will play a vital role in creating a positive experience for residents, visitors, families and contractors while helping our beautiful retirement village run smoothly each day.
Working Monday to Friday, 25 hours per week, you will be the friendly face and trusted support person at Riverside Village, Salter Point, providing high quality administration, customer service and operational support to residents and the Retirement Living team. Riverside Village offers a peaceful riverside setting with established gardens, quality facilities and a strong sense of community, making it a wonderful place to work and support residents to live well.
In this role, you will:
Welcome and support new and existing residents
Provide day to day administrative support to village operations
Coordinate maintenance requests and contractor access
Assist with resident communications, newsletters and village correspondence
Prepare documents and records accurately and efficiently
Support property administration, resident accounts and financial processes
Build positive relationships with residents, families and stakeholders
Help create a warm, professional and customer focused village environment
About Riverside Village
Located in the riverside suburb of Salter Point, Riverside Village offers a welcoming retirement living community surrounded by established gardens and quality village amenities. It is a place where residents enjoy independence, connection and peace of mind, supported by a caring team dedicated to helping people live well.
Why Join Us?
At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, and novated car leasing. Enjoy work-life balance with additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with access to learning and development programs and courses like LinkedIn Learning!
About You:
You are a people focused administrator who enjoys building relationships and delivering exceptional customer service. You take pride in being organised, proactive and approachable, and you genuinely enjoy making a difference in people's day to day lives.
You will bring:
• Previous experience in an administration or customer service role
• Strong written and verbal communication skills
• Excellent organisational and time management skills
• Confidence using a range of computer systems and business applications
• Sound problem-solving skills and attention to detail
• A positive, collaborative and adaptable approach
• A commitment to working in line with BaptistCare's values and mission
• A current driver's licence
Ready to Make a Difference?
If you are an organised administrator who enjoys supporting people, building relationships and contributing to a connected community, we would love to hear from you.
Join BaptistCare and help create a place where residents feel welcomed, supported and valued every day.
About Us:
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.
We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.
That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice
Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.
BaptistCare – Inspired by Jesus to champion care for all.
Recruitment agencies please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
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