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YSAS Youth Support and Advocacy Service
About the role
About the position
The Youth Hubs (Third Place) located in Dandenong and Frankston headspace serve as welcoming, co designed spaces where young people (aged 12–25), their families, and community-based services can come together to foster connection, collaboration, and support. Young people that have a connection living in the Southeast will benefit from a multi-disciplinary, supervised center where they will feel safe to connect and engage with services and supports. There will be a particular focus connecting with young people from culturally diverse backgrounds to reflect the Southeast community.
Key Selection Criteria
1. A minimum of 2 years’ experience working in a multidisciplinary team of staff who engage and work with young people and their families presenting with complex needs (substance use, mental health, family breakdown, homelessness, family violence and school disengagement) ranging from advocacy, assessment, therapeutic case management and group work.
2. Advanced skills in the provision of specialist youth AOD or Mental Health services including; youth AOD counselling and support utilising a range of therapeutic techniques with a focus on harm reduction, relapse prevention and drug education.
3. Demonstrated experience working in teams including; the participation(receiving) in supervision, coaching, mentoring and maintaining a positive team culture.
4. Demonstrated understanding of care planning and case management approaches, including the function of youth outreach and community engagement programs.
5. Demonstrated experience participating and maintaining networks and partnerships with a range of stakeholders.
6. Ability to use a range of systems to ensure quality, safe practices within your team
What our young people request from our workers:
Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position, please view the POSITION DESCRIPTION below
Why work with us?
Please Note:
Further Enquiries
For a confidential discussion about the position, please contact Brett McCaughan, Community Manager, on 0408 933 *** regarding the Youth Worker (Outreach) position, Recruitment Ref. Number – 052_2026.
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