IT Administrator

Job Type: Full-time | Location: Sydney | Department: IT | Reporting to: Senior Manager, IT | Work Location Type: #onsite

IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.

With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.  

The IT Administrator will provide first-level technical support to our team, ensuring timely resolution of IT-related issues and maintaining high levels of customer satisfaction. They will be responsible for resolving technical issues via phone, email, and in-person support. This role involves troubleshooting hardware, software, and network problems, documenting incidents, and escalating complex issues to senior members of the IT team as appropriate.

• 3-5 years of experience in IT administration, system support, or network management.
• Basic knowledge of Windows and Linux environments, networking protocols, and cloud services.
• Familiarity with Microsoft 365, Active Directory, and virtualization technologies.
• Strong troubleshooting skills and eagerness to learn new technologies.
• Excellent communication and teamwork skills.
• IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).