Marketing Business Operations Manager

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Where does this role fit in?

We are seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team.

This role goes beyond coordination and support, you'll independently design and drive process and systems improvements, own the team's work management platform, and lead change management for new ways of working across marketing.

It's best suited to someone who already operates with real ownership and is ready to bring that judgment to a fast-moving marketing organisation.

What will you do?

Process & Systems Support

Own identification of friction points in how work moves between Marketing teams (shared services and squads), and lead the design and rollout of improvementsOwn admin-level configuration and governance of the team's work management platform (Asana), including templates, custom fields, rules, and work structure standardsLead evaluation and implementation of automation and no-code tooling, including AI tools, to scale the team's capacityLead change management for new processes and tools across the marketing team, including initiatives driven by leadership, and support the team through transitions

Budget Ownership & Financial Planning

Administration of marketing budget operationsLead the monthly forecasting cycle, reconcile actuals against budget, and proactively surface risks and opportunities to leadershipBuild and maintain budget models and dashboards that give leadership real-time visibility into spendPartner with Finance on budget governance, ensuring documentation and reporting standards are metOversee vendor invoicing and purchase order processes, resolving escalations as needed

Events & Logistics

Oversee the planning and execution of internal marketing events, including venue and vendor strategyOversee travel arrangements and event logistics for the marketing team, resolving complex or escalated issuesOwn meeting scheduling and calendar strategy for marketing leadership, including recurring cadencesFacilitate executive meetings, ensuring effective structure, accurate minutes, and follow-through on action itemsOwn the strategy and vendor relationships for the company's online swag store, including budget and forecastingOwn the internal swag request process end-to-end, identifying opportunities for continuous improvement

Tools, Content & Reporting

Own and continuously evolve the marketing team's Notion workspace and team handbooksOwn the marketing team's Asana project, setting best practices for tasks, timelines, and status reportingOwn marketing goal tracking within Asana, partnering with leadership to ensure strategic alignmentDevelop and refine presentation materials for quarterly global marketing meetings, incorporating strategic narrativeOwn agenda-setting and preparation for key marketing meetings, partnering directly with leadership

What will you bring?

3+ years of experience designing and improving workflows and processes across teams, ideally within a shared-services or squad-based structureDemonstrated, admin-level experience managing a work management platform (Asana, Monday, or similar)Strong systems thinking, able to see an operating model holistically, not just optimize individual toolsProven experience with automation or no-code tooling, including AI toolsDemonstrated change management or facilitation experience, with a track record of driving adoption of new ways of workingDemonstrated experience owning a budget process end-to-end, not just tracking spendExcellent organizational skills with the ability to manage multiple work streams simultaneouslyStrong written and verbal communication skills, with the ability to work confidently with senior stakeholders

What will give you an edge?

Experience specifically within a marketing function, versus a generalist ops/PM backgroundData and reporting skills, e.g. building capacity models to identify trends and scaling opportunitiesExperience partnering with or managing external vendors and contractorsExperience mentoring or guiding junior team members

What's in it for you?

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-beingWFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowanceAnnual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.18 weeks paid Parental Leave: Irrespective of parenting rolePersonal Leave Allowance: This includes sick & carer’s leaveFully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendanceTop-spec hardware: All team members will be provided with top-spec laptops for their roleGenerative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time, we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.