Quality Assurance Officer

JOIN THE MEDCAN GROUP TEAM

Where curiosity grows, compassion guides, and good vibes are part of the job description.

ABOUT MEDCAN GROUP

At Medcan Group, we are proud to be at the forefront of Australia’s medicinal cannabis industry. Since 2016, we’ve been leading the way in cultivation, research, and education, committed to improving patient outcomes and delivering world-class products.

We’ve experienced strong and sustained growth, and our journey is only just beginning. As we continue to expand across Australia and into international markets, we’re looking for passionate, driven individuals to join our mission-focused team. We currently have an opportunity available for a Pharmaceutical Quality Assurance (QA) Officer following the departure of an existing team member.

WHY YOU’LL LOVE WORKING HERE

Not all workplaces are created equal. At Medcan Group, our culture is built on our core values:

• Innovation – We use curiosity as our compass
• Accountability – We own our actions and impact
• Compassion – We bring empathy into action
• Collaboration – We grow together
• Good Vibes – We cultivate good vibes

Does this sound like your kind of vibe?

WHERE YOU’LL BE BASED

Heathwood

ABOUT THE ROLE: Quality Assurance Officer

We’re looking for a detail-driven and quality-focused Quality Assurance (QA) Officer to join our team at Medcan’s Heathwood facility. In this role, you’ll help ensure that every product we produce meets the highest standards of safety, compliance, and consistency, supporting our mission to deliver world-class medicinal cannabis to patients across Australia.

As a key member of the QA team, you’ll work across manufacturing, production, supply chain, and regulatory stakeholders to uphold GMP, TGA requirements, and international quality standards. You’ll play a hands-on role in batch release activities, audits, documentation, and continuous improvement initiatives that strengthen the integrity of our operations.

WHAT YOU’LL BE DOING

• Staying up to date with GMP and regulatory compliance knowledge (TGA, ODC, DAWR and relevant international standards)
• Quality Management System (QMS) administration, including deviations, CAPAs, change control and complaints
• Batch record review and product release support
• Investigation and escalation of non-conformances and quality incidents
• Quality documentation control, including SOP and Work Instruction management
• Internal audit facilitation and inspection readiness
• Risk assessment, validation and stability program support
• Training coordination and delivery within a regulated environment
• Cross-functional collaboration to support quality outcomes
• Continuous improvement mindset and strong professional integrity

THE NON-NEGOTIABLE

Must have 2+ years’ experience in a GMP-regulated manufacturing environment, preferably within pharmaceutical, medicinal cannabis or food manufacturing.

SELECTION CRITERIA

• Preferred: Education (Bachelor or diploma) in Science or equivalent (Chemistry, Life sciences)
• GMP batch documentation review and release activities; investigation of deviations/non-conformances, root cause analysis and CAPA;
• Vendor assurance, supplier qualification and/or auditing experience – desirable, but not essential.
• Familiarity with TGA requirements, QMS frameworks, CAPA processes, and audit procedures.
• High level of accuracy in documentation, batch review, and compliance checks.
• Ability to investigate deviations, analyse data trends, and support root cause analysis.
• Ability to clearly convey quality issues and collaborate with cross-functional teams.
• Competence in maintaining audit-ready records, batch files, logs, and reports.
• Comfort working in a fast-paced, evolving, and highly regulated environment.
• Ability to work effectively with QA, production, supply chain, and leadership teams.

WHAT WE OFFER

• Values driven work culture
• Market base rate + Super
• Flexible Working practices
• Professional Development opportunities
• Employee Assistance Program for professional & personal support
• Monthly BBQs
• Weekly Pay
• Quarterly reviews and annual remuneration reviews
• Social events & company townhalls

HOW TO APPLY

To be considered for this role, in a short cover letter please address the selection criteria, non-negotiables, company values and salary expectation, also add what you would like to achieve in this role and your career.

Please ensure that you complete the psychometric assessment via this link, the assessment will take 5 to 7 minutes, asking a set of questions over three sections (please cut and paste in your web address bar:

https://assessment.predictiveindex.com/4FFR/537e6b4d-03d6-4c0f-b002-c7b5078ef653?type=candidateba

Only suitable applications that have submitted a cover letter and complete PI assessment will be contacted. If you have any questions, please email hr@medcanaustralia.com.au