Full Time Cleaning Supervisor (3:00PM - 10:36PM) - Melbourne CBD

We are providing our services to premium commercial facilities in the CBD and are currently seeking hardworking, reliable and friendly team members with strong communication and supervisory skills to join our team at 600 Bourke Street.

The position

• Full Time Cleaning Supervisor
• Monday to Friday 3:00PM - 10:36PM (38 hours per week)

As the Supervisor you will be responsible for coordinating the work of Grade 1 Cleaners on site, being the first point of contact with our client and ensuring a high-quality service is delivered for them. Some of your key responsibilities will include:

• Supervise and support the cleaning team.
• Allocate daily tasks and follow up on incomplete work.
• Conduct regular site inspections and identify areas requiring attention.
• Maintain required cleaning standards across all site areas.
• Monitor staff attendance, punctuality, presentation and performance.
• Report attendance, leave and performance issues to the Client Service Manager.
• Provide training, coaching and guidance to cleaners.
• Ensure compliance with site procedures, cleaning schedules and WHS requirements.
• Communicate professionally with clients, building management and stakeholders.
• Respond to client requests and operational issues promptly.
• Report incidents, hazards, damage, maintenance and equipment issues.
• Monitor cleaning equipment, chemicals and consumables.
• Assist with staff coverage and operational requirements.
• Keep cleaning rooms, storage and staff areas clean and organised.
• Assist with periodic cleaning and additional works as required.
• Support new procedures, technology, training and operational improvements.
• Complete required checklists, inspections and reports.
• Follow up on issues through to resolution.

Essencial experience in:

• Previous experience as a Cleaning Supervisor, Team Leader or similar role.
• Experience leading a team of cleaners, preferably in a commercial environment.
• Strong communication and interpersonal skills.
• Good English communication skills.
• Reliable, organised and a strong team player.
• Able to manage staff performance and attendance issues.
• Strong attention to detail and high cleaning standards.
• Proactive and solution-focused approach.
• Able to work independently and make decisions.
• Professional and respectful when dealing with clients and building management.
• Basic computer and technology skills.
• Good understanding of WHS and safe cleaning practices.