Area Manager

Working for BEST:

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. In addition to Above Award wages, we provide our valued employees with additional employee benefits including:

•  Optional flexitime arrangements (full-time employees)
• Optional 9-day fortnight arrangements (full-time employees)
• Learning and development opportunities, including optional traineeship arrangements
• Anniversary Leave
• Birthday Leave
• Option to purchase additional leave
• Discounts on gift cards and other purchases
• Employee Wellbeing Program; and
• Employee Assistance Program

About the Role:

This is a permanent, full-time position (38 hours per week, Monday to Friday) based at our Tamworth site. However, for the right applicant, another BEST Employment site location within the Area may be considered.

As an Area Manager for Inclusive Employment Australia (IEA) in our Southern Region, you will lead a team of employment services professionals to deliver high-quality, person-centred services that support positive employment outcomes for participants. You will be responsible for driving operational performance, leading and developing staff, ensuring contract compliance, and fostering strong stakeholder relationships across the region. This is a dynamic leadership role that requires a passion for people, a focus on performance, and a commitment to creating meaningful opportunities for individuals to achieve sustainable employment outcomes.

Regular travel across Southern IEA sites within your area of responsibility is a requirement of this role, including overnight travel as needed.

About You:

You will be a self-motivated and resilient individual with:

• A positive attitude, exceptional people skills and a customer focus.
• Excellent time management skills, including the ability to multitask.
• Strong community focus and passion for helping individuals achieve their personal and professional goals.
• A demonstrated ability to take initiative when completing tasks.
• A demonstrated ability to confidently manage conflict to achieve positive outcomes.
• A demonstrated ability to build, maintain and grow professional relationships with a diverse range of people and groups.
• Previous experience in client-advocacy and barrier management (desired).
• Previous administration, customer service or case management experience (desired).
• Class C Driver’s Licence
• Clear National Criminal History Check
• Working with Children Check (or willingness to obtain)

How to Apply:

Click “Apply Now” and follow the instructions to upload the following TWO items:

• Current resume – please include at least two (2) contactable work referees.
• Written OR video cover letter – please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role.

You are welcome here. At BEST, we are committed to creating a diverse and inclusive workplace that proudly welcomes people from all backgrounds, including people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community, and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs. If you require any reasonable adjustments or accommodations, please let us know in your application or via email to hr@best.com.au.

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:

Julie Sills (Chief HR Officer): hr@best.com.au

Applications close 18 September 2026, at 11.59pm.

Apply now, don’t delay as we will be proceeding to interviews.