Administration & Rostering Coordinator – NDIS & Aged Care

Administration & Rostering Coordinator – NDIS & Aged Care

HomeAid Services is a family-owned NDIS and aged care provider supporting people across Adelaide to live safely and independently in their own homes.

We are looking for an experienced Administration & Rostering Coordinator to join our office team in Prospect.

Previous administration experience within NDIS, Disability or Aged Care is essential. Applicants without relevant industry experience will not be considered.

About the role

This is a hands-on administration and rostering position supporting our clients, employees and management team.

Your responsibilities will include:

• Coordinating and maintaining client and employee rosters

• Responding to client, employee and stakeholder enquiries by phone and email

• Managing roster changes, cancellations and replacement staff

• Onboarding new clients and completing service agreements, intake forms and other documentation

• Maintaining accurate client and employee records

• Monitoring compliance documentation and employee requirements

• Liaising with clients, support coordinators, employees and other care organisations

• Assisting with client concerns and helping resolve service issues

• General office administration and day-to-day operational support

What we're looking for

To be considered for this position, you must have:

• Previous administration experience within NDIS, Disability or Aged Care

• Minimum 1–2 years administration experience

• Previous rostering or scheduling experience

• Experience using rostering or client management software

• Strong written and verbal English communication skills

• Excellent organisation and time management skills

• Strong attention to detail and accurate record keeping

• Confidence managing competing priorities in a fast-paced environment

• Good computer skills, including Microsoft Office

• Ability to work independently while also being part of a team

Experience using ShiftCare and Xero is highly regarded.

Hours & location

• Casual position

• $38–$40 per hour + super

• Approximately 15–25 hours per week

• Potential for additional hours as the business grows

• Availability required between 9am–5pm across Monday, Wednesday, Thursday and Friday

• Office-based position in Prospect, close to Adelaide CBD

We are looking for someone who already understands the NDIS, disability or aged care environment and can confidently contribute to the day-to-day running of a busy care organisation.

If you have the relevant industry, administration and rostering experience, we would love to hear from you.

Applications will be reviewed as they are received, and the position may be filled before the advertised closing date.