Events Operations Manager

The Role 

Ardour Milton Park Bowral is seeking an Events Operations Manager to deliver exceptional weddings, corporate events and bespoke celebrations, ensuring every guest experience is seamless, memorable and executed to the highest standard.

About Ardour Milton Park Bowral

Milton Park Country House Hotel & Spa in Bowral, NSW, has undergone a $10 million transformation and recently reopened in February 2026 as Ardour Milton Park Bowral, the very first flagship in our new Ardour Hotels & Estates collection.

Nestled on a secluded hilltop woodland just under two hours from Sydney, Ardour Milton Park Bowral is a luxury escape like no other. Our 44-room heritage property boasts an adjoining wellness spa, two exceptional restaurants, and a stunning events pavilion - all set within 32 acres of manicured gardens and rolling lawns.

The role and key duties...

• Oversee the delivery of all events, ensuring seamless setup, service and pack down.

• Assist the Restaurant Manager in leading restaurant operations during non-event periods, ensuring exceptional guest service and smooth daily operations.

• Act as the primary point of contact for clients and guests, delivering outstanding customer experiences.

• Coordinate with the Executive Chef and Food & Beverage team to ensure efficient service delivery and successful event execution.

• Monitor event and restaurant operations, resolving issues quickly and professionally.

• Lead, support and motivate team members to deliver exceptional service standards.

• Maintain high standards of presentation, cleanliness, food safety and operational readiness across all venues.

• Support labour, stock and cost control initiatives across events and restaurant operations.

• Ensure compliance with WHS, liquor licensing and company policies.

• Build strong relationships with clients and guests to encourage repeat business and positive feedback.

• Drive continuous improvement initiatives to enhance service quality, operational efficiency and guest satisfaction.

You'll thrive in this role if you have...

• Previous experience in a leadership role within events, restaurants, or hotels environments.

• Strong understanding of food and beverage operations, including restaurant and event service standards.

• Proven ability to manage multiple priorities and perform effectively in a fast-paced, high-pressure environment.

• A talent for customer service with a vibrant and outgoing nature;

• Excellent communication, interpersonal and problem-solving skills.

• Strong organisational skills with attention to detail and a proactive approach to operational excellence.

• Flexible availability, including evenings, weekends and public holidays as required by the business.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;

• Friends and family discounts;

• Access to Employee Assistance Program (EAP);

• Caring and progressive culture where all team members are celebrated & recognised regularly; 

• Opportunities for career development and mobility across our 20+ Australian properties (and growing!). 

To apply online, please click on the apply button.

Alternatively, send your resume to our Operations Manager - Fiona ••••@ardourhotelsandestates.com