Education Counsellor

Hayman Recruitment is currently working on an exclusive opportunity within the Education Industry based in the heart of Sydney CBD and operating Australia Wide. We are looking for multiple Education Counsellors to provide detailed counselling and professional learning guidance to international students studying in Australia.

We are looking for Counsellors to drive the following teams:

• Nepal
• India
• Vietnam
• Thailand
• Philippines
• Indonesia

Job Description

• Offer consultation to international students and help them understand various educational programs, professional programs, and admission procedures
• Assist international students in choosing the right institution and course according to their budget
• Assist/provide settlement services
• Provide welfare & advocacy support
• Assist with email, over-the-counter and telephone enquiries
• Assist with operational and day-to-day matters & general administration

Key Responsibilities

• Follow-up leads and client enquiries
• Excellent knowledge of the student visa process
• Good knowledge of the student admission process in Australian Institutions
• Provide information and advice to international students regarding course programs, degrees, and various study options in Australia
• Follow up on student enquiries and manage deadlines
• Manage requests and complaints and provide assistance as required
• Maintain relationships with students and clients to increase retention of students and clients
• Directly report to the Managing Director and provide support as required

Skills & Experience

• Minimum two years of working experience (ideal but not essential)
• Excellent communication skills
• Excellent organisation skills
• Ability to manage deadlines
• Quick response time to enquiries, leads, requests and complaints
• Extensive diary and calendar management and problem solving

Benefits

• Salary is commensurate with experience
• High Commissions
• Uncapped Incentives
• Work with an inclusive, friendly and diverse culture
• The office is located in the heart of Sydney CBD - 2 minute walk from Town Hall Station
• Flexible work arrangements and on-the-job training
• We are accepting applications for remote candidates working in other states/territories

If this sounds like you please apply within or send your resume and cover letter to sm@haymanrecruitment.com.au

Education