NewListed today

Field Service Technician

Sawyer Sourcing

Services

Location: Australia-wide
Type: Full-time
Salary: 87000-95000 per year

Location Mildura (VIC), Riverland (SA) & Adelaide Metro Areas Salary $87,000 – $95,000 + Super (depending on experience) Employment Type Full-Time Join a Growing Team Supporting Australia's Food & Packaging Industry W…

About the role

Location	Mildura (VIC), Riverland (SA) & Adelaide Metro Areas
Salary	$87,000 – $95,000 + Super (depending on experience)
Employment Type	Full-Time

Join a Growing Team Supporting Australia's Food & Packaging Industry

We are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura, Riverland and Adelaide regions. This is an exciting opportunity for a trade-qualified technician who enjoys variety, problem-solving, and working directly with customers across the food processing and packaging sectors.

This role is ideal for someone who can combine strong technical capability with excellent customer service — a technician who not only fixes equipment, but also builds confidence, communicates clearly, and represents the business professionally on every site visit.

About the Role

As a Field Service Technician, you will be responsible for:

Installation, servicing and maintenance of industrial equipment
Diagnosing and repairing mechanical and electrical faults
Preventative and breakdown maintenance
Providing technical support and customer service on-site
Building and maintaining positive relationships with customers and site personnel
Ensuring customers are kept informed of service outcomes, maintenance recommendations and equipment performance
Completing service reports and maintenance documentation accurately and professionally
Working independently across multiple customer sites
Representing the company in a professional and customer-focused manner at all times

Customer Service Focus

As a key representative of the business, you will be expected to deliver a high standard of customer service during every site visit. This includes clear communication, professional conduct, practical problem-solving, and a genuine focus on helping customers keep their operations running smoothly.

Develop strong working relationships with customers, operators, maintenance teams and production personnel
Understand customer operational requirements and provide practical, outcome-focused solutions
Respond professionally and positively to customer enquiries, concerns and service requirements
Explain technical issues, repairs and recommendations in a clear and customer-friendly way
Identify opportunities to improve equipment reliability, reduce downtime and improve customer outcomes
Provide timely updates regarding repairs, maintenance activities, parts requirements and recommended next steps

Skills & Experience

We are looking for candidates with:

Strong mechanical and/or electrical experience
Trade qualification (Certificate III) in one of the following:

Maintenance Fitting
Mechanical Fitting
Electrical Trade
Automotive Mechanic
Related industrial trade

Ability to fault-find and troubleshoot equipment
Strong communication and customer service skills
Ability to explain technical issues and solutions clearly to customers
A proactive approach to customer support and problem resolution
Current driver's licence
Ability to travel within the service region

Highly Regarded Experience

Previous experience within any of the following industries will be advantageous:

Food manufacturing
Fruit packing and processing facilities
Labelling equipment
Packaging machinery
Conveying systems
Industrial automation and production equipment

What's on Offer?

Competitive salary package of $87,000 – $95,000 + Super
Company vehicle and tools provided (if applicable)
Work across a diverse customer base and technologies
Ongoing training and career development
Stable, long-term employment with a growing business
Regional and metropolitan coverage across Victoria and South Australia

If you are a qualified tradesperson who enjoys solving technical challenges while delivering exceptional customer service, we'd love to hear from you. This role offers the opportunity to work with leading food processing and packaging businesses while becoming a trusted technical partner to customers across Victoria and South Australia.

Send your resume and cover letter today and become part of a team that keeps Australia's food and packaging industry moving.

Contact Dan Sawyer on 0403 899143 or email dan@sawyersourcing.com.au for more information

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NewListed today

Field Service Technician

Sawyer Sourcing

Services

Location: Australia-wide
Type: Full-time
Salary: 87000-95000 per year

About the role

Location	Mildura (VIC), Riverland (SA) & Adelaide Metro Areas
Salary	$87,000 – $95,000 + Super (depending on experience)
Employment Type	Full-Time

Join a Growing Team Supporting Australia's Food & Packaging Industry

About the Role

As a Field Service Technician, you will be responsible for:

Installation, servicing and maintenance of industrial equipment
Diagnosing and repairing mechanical and electrical faults
Preventative and breakdown maintenance
Providing technical support and customer service on-site
Building and maintaining positive relationships with customers and site personnel
Ensuring customers are kept informed of service outcomes, maintenance recommendations and equipment performance
Completing service reports and maintenance documentation accurately and professionally
Working independently across multiple customer sites
Representing the company in a professional and customer-focused manner at all times

Customer Service Focus

Develop strong working relationships with customers, operators, maintenance teams and production personnel
Understand customer operational requirements and provide practical, outcome-focused solutions
Respond professionally and positively to customer enquiries, concerns and service requirements
Explain technical issues, repairs and recommendations in a clear and customer-friendly way
Identify opportunities to improve equipment reliability, reduce downtime and improve customer outcomes
Provide timely updates regarding repairs, maintenance activities, parts requirements and recommended next steps

Skills & Experience

We are looking for candidates with:

Strong mechanical and/or electrical experience
Trade qualification (Certificate III) in one of the following:

Maintenance Fitting
Mechanical Fitting
Electrical Trade
Automotive Mechanic
Related industrial trade

Ability to fault-find and troubleshoot equipment
Strong communication and customer service skills
Ability to explain technical issues and solutions clearly to customers
A proactive approach to customer support and problem resolution
Current driver's licence
Ability to travel within the service region

Highly Regarded Experience

Previous experience within any of the following industries will be advantageous:

Food manufacturing
Fruit packing and processing facilities
Labelling equipment
Packaging machinery
Conveying systems
Industrial automation and production equipment

What's on Offer?

Competitive salary package of $87,000 – $95,000 + Super
Company vehicle and tools provided (if applicable)
Work across a diverse customer base and technologies
Ongoing training and career development
Stable, long-term employment with a growing business
Regional and metropolitan coverage across Victoria and South Australia

Your match

See how you fit

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Your account

Your profile and your match for this job appear right here.

By continuing you agree to our Terms and Privacy Policy.

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via sawyersourcing.catsone.com — opens their site

Field Service Technician

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