Administration Coordinator

About the business

MTC Gas is a leading gas fitting and gas civil services company based in Brisbane’s northern suburbs. With more than 100 employees and subcontractors, we provide essential services to major gas network owners and suppliers across South East Queensland.

We are proud of the long-standing relationships we have built with our clients and our reputation for delivering safe, responsive and efficient services in a fast-paced 24/7 operational environment.

We are now seeking a highly organised and motivated Coordinator to join our Administration Team.

About the role

This is a highly administrative, fast-paced coordination role suited to someone who enjoys working in a high-volume operational environment.

As a Coordinator, you will be responsible for managing a large volume of small, fast-moving service and maintenance jobs from set up through to completion and invoicing. You will work closely with field staff, subcontractors, clients and internal stakeholders to ensure jobs are actioned efficiently and completed within required timeframes.

This is not a large-scale project management role. Success in this position will come from your ability to stay organised, manage competing priorities, communicate effectively and maintain accuracy while handling a high volume of work.

Reporting to the Administration Manager, your responsibilities will include:

• Coordinating daily service and maintenance jobs

• Monitoring job statuses and proactively troubleshooting issues

• Managing client communication and updates

• Processing job close-outs and invoicing

• Maintaining accurate data entry and job records

• Monitoring and actioning weekly WIP reports

• Maintaining spreadsheets and internal systems

• Managing incoming enquiries, phone calls and shared inboxes

• Responding to work orders and customer requests
  

What we’re looking for

We are looking for someone who is:

• Highly organised with strong attention to detail

• Able to work efficiently under pressure in a fast-paced environment

• Confident managing multiple tasks and competing priorities simultaneously

• Comfortable working within a high-volume administration role

• A proactive problem solver with a positive attitude

• A strong communicator with excellent customer service skills

• Able to work both autonomously and collaboratively within a team

Previous experience within trades, construction, utilities or service-based industries will be highly regarded but not essential.

Strong computer skills and confidence using Excel and administration systems are essential.

What’s on offer

• Supportive and team-focused workplace culture

• Work from home 1 day per week (after probation)

• Convenient northern suburbs location

• Stable, long-term opportunity within an essential services industry

Apply

If you meet the above criteria and are looking to join a growing and dynamic business, please submit your resume and cover letter via the SEEK application system.

Only shortlisted applicants will be contacted.