Coordinator of Volunteers/Aged Care Program Coordinator

Part-time | 30.4 hours per week (Monday - Thursday) | Home-based with community engagement

This role is being re-advertised. We are committed to finding the right long-term person for our team. If you have previously applied, please do not reapply.

Applicants must be based in Darwin, have capacity to travel to Katherine and be available to commence as soon as possible.

Ageing with Grace is a charity dedicated to reducing loneliness and social isolation experienced by older people. We are seeking an experienced, organised and compassionate Aged Care Programs Coordinator to deliver high-quality, compliant and outcomes-focused aged care programs across Darwin and Katherine.

This is a home-based position, but it is not a work-from-home lifestyle role. You will regularly visit aged care services, meet with volunteers, support older people and build strong relationships throughout the community.

This is a busy and autonomous role with clear performance expectations. It is best suited to someone who enjoys taking ownership, managing competing priorities and achieving measurable outcomes.

This role is not suitable for applicants who will be undertaking ongoing caring responsibilities or other regular commitments during work hours.

The Aged Care Programs Coordinator is responsible for the effective coordination and delivery of the Australian Government-funded Aged Care Volunteer Visitors Scheme (ACVVS).

Key responsibilities include:

• Recruiting, screening, onboarding and supporting volunteers

• Managing referrals and ensuring timely contact and appropriate participant matching

• Monitoring program activity against funded targets and KPIs

• Maintaining accurate, compliant and audit-ready records

• Preparing reports within required timeframes

• Building and maintaining professional relationships with aged care providers and community organisations

• Representing Ageing with Grace professionally and ethically at all times

To be successful in this role you will:

• Have a minimum of three years' experience in volunteer management, human resources, community services coordination or a similar people-focused coordination role

• Be seeking a long-term career opportunity

• Be highly organised with exceptional attention to detail

• Be comfortable working independently with minimal supervision

• Have excellent judgement and confidence making decisions while knowing when to seek support

• Be accountable, reliable and committed to following through on your responsibilities

• Enjoy working in a fast-paced environment with changing priorities

• Be compassionate and respectful when working with older people and diverse communities

• Be an Australian Citizen or Permanent Resident

You will also have:

• Have capacity to travel to Katherine for overnight stays (1 - 2 nights) at least 2 - 4 times per year.

• Strong computer skills, including Microsoft Word, Excel, Outlook and database systems

• Dedicated space in your home for a home office set up.

• Experience maintaining detailed records and producing accurate reports

• A current driver's license and access to a comprehensively insured vehicle

• Willingness to complete and maintain a National Police Check

• The ability to travel regularly throughout the Darwin region

Experience in aged care, volunteer management or community services will be highly regarded.

• Make a genuine difference in the lives of older people experiencing loneliness

• Join a growing national charity with an outstanding reputation

• Work autonomously while being supported by an experienced leadership team

• Flexible home-based structure with meaningful community engagement

• Gifted leave after probation period.

• The opportunity to help shape a growing organisation where your work has a direct and measurable impact

Please submit:

• Your current resume

• A cover letter addressing:

  1. Why you are interested in this role and why you are seeking a long-term position.

  2. An example of how you have successfully managed competing priorities while meeting deadlines.

  3. Your experience coordinating volunteers, staff or community programs.

Applications that do not include a cover letter addressing the above questions will not be considered.

Applications will remain open for 30 days; however, applications will be reviewed as they are received, and we may appoint a suitable candidate and close the advertisement early. An immediate start is preferred, so early applications are encouraged.

For further information or to request a Position Description, please contact ****@ageingwithgrace.org.au.