Retail Store Supervisor (Casual)

Are you looking for more than just a job?

Do you want your work to have real purpose and heart?

Join us as a Casual Retail Store Supervisor at City Mission Op Shops

• Casual position

• Flexibility to work across all of our Op Shop locations and availability to accept shifts between Monday to Saturday as required

• 30% staff discount in City Mission Op Shops

• Salary packaging benefits

City Mission Op Shops strive to reduce waste, provide quality second-hand products, and provide a place of connection and community engagement for customers and volunteers.

Income generated through City Mission Op Shops help to fund Hobart City Mission's programs, allowing us to support vulnerable people in our Southern Tasmanian Community. This means you can do a job you love whilst helping those in need!

We’re currently seeking a Casual Retail Store Supervisor who can bring energy, creativity, and heart to our stores. You’ll have the opportunity to work across our seven locations — Glenorchy, Howrah, Rosny, Sorell, Moonah, Kingston, and Huonville — with shifts scheduled between Monday to Saturday through a planned roster. Flexibility to work across different locations and days will be highly valued.

Reporting to the Retail Coordinator you will:

• Open and close the retail store and manage the POS system
• Provide a positive focus on excellent customer service, and sales outcomes
• Provide a keen eye for current trends/style, and have the ability to pull all those skills together to create an exciting, vibrant, and on-trend space for customers to shop
• Supervise and train volunteers, ensuring they receive proper induction and feel supported and mentored
• Bring your creative side to life by working with your team to create engaging displays which highlight quality stock and brand recognition

About you:

• Previous retail experience including using a POS and cash handling
• Manual handling knowledge and ability to lift at least 10kg
• Strong communication skills with the ability to genuinely connect with your customers
• Previous supervision or team leader experience
• Understanding of second-hand/circular economy/ Op Shop industry practices
• Knowledge, experience and understanding of volunteer management (desirable)
• A valid driver's license

HCM actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQI and people living with a disability.

Applications:

Applications can be submitted via Seek. To be considered for this role, applicants will need to complete the pre-screening questions as part of the application process and provide a one-page cover letter and resume outlining their suitability for the role. Further information about the position can be found on our website.

If you’d like to chat about the role, call Angelica or Jo on 03 6215 4***.

The successful applicant must be able to acquire a National Police Certificate (no older than 6 months) and a current Working with Vulnerable People Registration (employment category). We look forward to hearing from you.

Applications close Monday 17th August 2026 at 10am.

Shortlisted candidates will be invited to attend a group interview on 20 August 2026.

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