Lead Systems Engineer

You will be contributing to a variety of innovative projects that deliver the most creative and cutting-edge software solutions and have an opportunity to continuously learn and grow.

Responsibilities

• System troubleshooting and problem solving across applications
• Provide technical assistance and developer support as part of a global 24x7-support organization
• Work closely with engineers and product managers to improve the product and make our customers successful
• Develop AI automation and processes to enable teams to develop, deploy, manage, monitor and configure CI/CD for a complex distributed system
• Provide support to customers using Cloud Platform products (Azure and GCP), solutions and APIs including GCP’s GKE, Big Query, Cloud Storage, Apache Airflow and other
• Follow notification and escalation procedures
• Follow standards for communications with business involving operational issues

Requirements

• At least 10 years of experience as Systems or DevOps Engineer or a combination of Networking and Development
• Ability to read and understand code and able to write code samples to reproduce customer issues
• Solid understanding of the Software Development Life Cycle, Continuous Integration and Continuous Delivery
• Solid understanding and experience working with high availability, high performance, multi-data centre systems and hybrid cloud environments
• Very good knowledge of Microsoft Azure and Google Cloud Platforms
• Proven experience with Jenkins and Github in designing complex multistage pipelines
• Ability to specify requirements and procedures for routine maintenance and operations
• Proven experience with moving applications from development stage into operations
• Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
• Experience with version control systems such as Git
• Ability to create Python/Bash scripts and develop code
• Problem-solving skills
• Excellent communication skills (speaking, writing and reading)
• English B2/C1

Nice to have

• Experience with monitoring tools
• Experience with AWS platform