Head of Operations North

Head of Operations North

Our Business

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. Every day we deliver essential water and sewerage services to more than 474,500 customers, supported by a talented workforce of around 920 people.

We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centered on our customers and communities, our people and partners, the environment, and our collective water future. 

Over the coming 4 years we’re investing $1.2 billion to ensure a safe and secure water future for a growing Tasmania, and we will make great steps towards our aspirations of net zero carbon emissions and towards zero waste. e. 

The Role

As Head of Operations (North), you will lead a critical function that keeps Tasmania’s water flowing and communities thriving. Reporting to the General Manager, Operations, and as part of the Senior Leadership Team, you’ll provide strategic and people-centred leadership, shaping direction, enabling transformation, championing safety and inclusion, and fostering collaboration and innovation.

You’ll guide a dispersed team across northern and western Tasmania to deliver safe, reliable, and efficient water and sewerage services, building on strong foundations while driving meaningful and sustainable improvement.

Your leadership will be pivotal in:

• Championing a positive, inclusive, and constructive workplace culture that fosters engagement and collaboration.
• Demonstrating visible safety leadership and prioritising wellbeing across all operations.
• Translating strategy into action, ensuring compliance with policies, regulations, and industry standards.
• Managing asset operations, maintenance delivery, and emergency response to guarantee exceptional customer outcomes.
• Enabling continuous improvement and innovation in the delivery of our services.
• Building strong relationships with internal and external stakeholders to achieve shared goals.

For a full copy of the position description, please click HERE

What we're looking for

We’re looking for an experienced and forward-thinking leader who can navigate complexity, bring people together, and inspire progress in a highly regulated environment. You’ll bring a strategic mindset, a passion for continuous improvement, and the ability to collaborate effectively to achieve meaningful outcomes.

We recognise that great candidates may not meet every requirement listed below. If you’re excited by the opportunity and believe you can make a positive contribution, we encourage you to apply.

To succeed in this role, you’ll demonstrate:

• Proven leadership in operational environments with expertise in large-scale operations, asset management, or maintenance delivery, and a commitment to developing high-performing teams
• A track record of motivating teams to achieve operational excellence
• Strong safety leadership and ability to build constructive cultures
• Strategic execution capability, translating vision into practical outcomes
• High-level financial and business acumen, including cost control and managing significant budgets
• Exceptional stakeholder engagement and communication skills
• Ability to manage ambiguity and adapt to evolving priorities
• A strong sense of curiosity, fostering learning and creative problem-solving
• Demonstrated track record of driving innovation and continuous improvement
• Commitment to supporting and developing others, alongside your own ongoing growth
• Experience in utilities or similar industries (desirable)
• Current C class driver’s licence.

 Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts.
We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve.

We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do. We take pride in being acknowledged as a Jobs Tasmania Employer of choice and an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions.

We’re continuing to work on future benefits through a dedicated Employee Experience team.

The Details

This is a permanent full-time role and can be based in Launceston or Devonport.
Final appointment will be conditional upon a final interview with TasWater’s CEO and the completion of a psychometric test.

Ready to apply? Include a CV/resume and a 1–2-page cover letter telling us how your experience matches What we are looking for and how you connect to our TasWater values and vision.

For more details about the role and duties of the Head of Operations – North, please click here for the Position Description or contact Brendan Windmeyer - General Manager Operations on 0427 789 232, For assistance in applying, please connect with Christie Hopp – Talent Acquisition Manager on 0409 322 817.

Our applications will be closing on Monday 14th September at 10:00AM 

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.