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Parramatta Toyota and Lexus of Parramatta
About the role
We are a high volume, high performing Lexus & Toyota dealership in Parramatta. For 2 years we have been ranked the #1 Lexus Dealership in Australia for sales volume and we are fast-tracking up the standings for Toyota as well. We are looking for an experienced PART-TIME Front of House guest relations receptionist(s) to be the first impression for our valued customers; both face to face and over the phone. The role is PART-TIME Saturday and Sunday (15hrs per week)
If you are professional and polished with hospitality experience and a love of creating excellence in customer experiences, this is the role for you. We consider this role critical to our success - we know that first impressions really do count! While the role is primarily reception, there are some administrative duties as well.
Your typical day is…
Answering calls & assisting walk-in customers, making sure they connect with someone that can help them. It can be fast-paced and challenging.
Maintaining the Showroom floor and reception area to a high standard
Assisting the Showroom Sales team as needed - you're a great team player.
Completing administrative tasks for the Admin, Sales, Fleet, teams etc. as needed
Contributing to our amazing Front of house team - 3 Receptionists and a fulltime Barista in our cafe. (...did we mention the free and fantastic coffee?)
To succeed you can offer …
At least 2years experience as an effective face-to-face & over-the-phone front of house professional
An “on-show” professional presentation & proactive approach
Reliability, punctuality and polish - you know the importance of not just showing-up, but putting on a show.
Customer-centric communication & problem-solving skills
An ability to get along with anyone and professionally manage any difficult queries
The role is based in our Church Street Parramatta dealership and works with a team of receptionists and a barista to ensure our customers have a fantastic first impression and an enjoyable dealership experience.
Please apply if you have full work rights in Australia and want to work with a great team where you will have enjoyment, growth and success. We thank everyone who applies for the role and will be in contact with those shortlisted for an interview.
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