Patient Liaison Admissions Officer

Northern Sydney Local Health District

Northern Beaches Hospital are seeking a highly motivated, reliable, and customer-focused Patient Liaison Admissions Officer to join our friendly team.

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 6
Remuneration: $43.83 - $44.86 per hour
Hours Per Week: 24
Requisition ID: REQ682412

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination, and racism.

Where you'll be working
Northern Beaches Hospital - Bookings & Admissions.

Why Join Us?
Be part of a supportive and collaborative team.
Contribute to high-quality patient-centred care.
Opportunities for professional development and career growth.
Work in a dynamic healthcare environment where no two days are the same.

What you'll be doing
Our Patient Liaison Admissions team plays a vital role in supporting the delivery of high-quality, patient-centred care and offers a supportive environment with opportunities for professional development and growth as a part of the emergency department.

Casual position working across a 24-hour rotating roster, Monday to Sunday.

As a Patient Liaison Admissions Officer (PLAO), you will work closely with patients, clinical teams, Visiting Medical Officers (VMOs), and administrative staff to ensure efficient and accurate patient administration services.

If you are a dedicated administration professional with a passion for customer service and healthcare, we would love to hear from you.
Apply now and become an important part of our Patient Liaison Admissions team.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

• Experience or knowledge of patient admission processes, financial classifications and a knowledge or exposure to private health insurance in Public Hospitals.
• Excellent communication skills, both written and verbal, including confidence in the spoken word and the ability to deal confidently courteously with people at all levels.
• Experience and exposure to the workings of the NSW Public Hospital system.