Team Leader - Refuge & Mobile Support

Our Team Leaders do more than manage programs, they lead teams that help women and children rebuild their lives after domestic and family violence. At Ada's Haven, you'll combine operational leadership with meaningful practice leadership, ensuring high-quality refuge and recovery services that place the voices of women and children at the centre of everything we do.

We're looking for a confident, values-driven leader who can build strong teams, foster a culture of accountability and learning, and navigate complex situations with compassion, courage and sound judgement. If you're passionate about trauma-informed practice, advocacy and achieving better outcomes for families, we'd love to hear from you.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.  

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose. 

 A place to make a difference: 

In this full time permanent role, you’ll work as a part of our Refuge & Recovery team in Toowoomba to help us create lasting change for children everywhere.

You will make a difference by:

• Providing feedback to the team ensuring quality service delivery by maintaining team awareness of role responsibilities, and outcomes as per contractual obligations and stakeholder expectations  
• Provide effective leadership to a team of practitioners; including the provision of direct supervision, coaching, development, capability building and performance management at stages of the employee lifecycles, with a focus on developing strong and sustainable teams;  
• Ensure timely and accurate monitoring, evaluation and reporting on programmatic inputs, deliverables and outcomes  
• Maintain effective stakeholder relationships by liaising and consulting with local communities, professionals, service providers and referral services to ensure our services are meeting client and contractual obligations  
• Identify, manage and monitor risks to program/service delivery, quality, staff wellbeing and Child Safeguarding  

A place to feel valued: 

Your deep expertise in domestic and family violence and its impact on children, families and communities will be invaluable. You’re a strong and supportive leader who can build capability, inspire high-performing teams and foster a collaborative, outcomes-focused culture. Through your commitment to strengths-based, trauma-informed practice, you continuously develop staff knowledge, drive team performance, and create positive outcomes for children, young people and families.

This role requires  

• A Bachelor of Social Work, Psychology or relevant Human Service Qualification and/or significant experience managing a similar service  
• A current valid driver’s licence  
• Knowledge of best practice, professional standards, legislation and relevant research in the field of domestic and family violence 
• Experience in coaching, mentoring and the transfer of skills and knowledge to others 

A place to belong: 

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: 

• Award rate salary (SCHADS Level 6.1 currently $58.37 per hour) plus access full PBI salary packaging benefits - use this link to see how much this benefit could mean to you!
• Individual learning plans to help map and deliver on your career development 
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program 
• Internal employment and development opportunities 
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want!).

Follow this link for the full list of our employee benefits. 

Does this sound like the place for you? 

We’d love to hear from you. Submit your cover letter and resume below. 

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications Close: Sunday September 13^th, 2026.  Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying!

Position Description: Team Leader

For more information about this position, please contact Charissa Burns, Regional Manager on charissa.burns@54reasons.org.au  Or for more information about a career at Save, visit our Careers Page.  

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs. 

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.