Reception/Administration Assistant

Reception/Administration Assistant

About Us

Allplates is a state-of-the-art manufacturing company, located on the Gold Coast. We use world leading machinery for all aspects of metal processing and pride ourselves on our facilities, excellent working conditions and being able to offer the opportunity to work alongside industry leading professionals.

Everything we do at Allplates is based upon serving our customers and in supporting our staff. Our values drive us forward in making that a reality. They provide the framework for how we behave and how we make decisions. Honesty, integrity, and a consistent focus on our people safely delivering exceptional quality and service to our customers are the foundations of our team. This is why Allplates is such a great place to work. 

We have an outstanding opportunity for an experienced Reception/Administration Assistant to take on a role at our modern engineering workshop at Molendinar. 

About the role

This position will be situated at our front reception area, however it is much more varied and interesting than a traditional Receptionist role.  The successful applicant will be assisting with scheduling transport pickups and deliveries, providing support to the sales team, undertaking general administration work, whilst also answering phone enquiries and welcoming visitors.

You are likely to be someone who likes to be kept busy and can multi-task, enjoying working with people at all levels of the business.  A happy and positive disposition would fit in well with our friendly workplace; come to work with a smile and go home with a smile! 

Reporting to the Operations Manager, your responsibilities would include: 

• Answering phone enquiries/Welcoming visitors 

• Scheduling transport for all deliveries and client pick ups 

• Customer Invoicing 

• Using company ERP software

• Processing Cash Receipts/EFT Payments/Reconciliations

• Managing office supplies

• Completing general administration tasks including supporting the sales team

Qualifications and certification

• Current driver licence and willingness to drive Company vehicles (essential)

Practical experience

• Demonstrated experience in an administration role or similar (highly regarded)

• Demonstrated experience in a customer service/administration role supporting internal and external customers

• Demonstrated computer literacy and proficiency using the Microsoft suite in particular Excel and Word 

• Demonstrated experience in using an ERP system

• High level interpersonal and communication skills 

• Ability to work independently but also in a team environment

• Willingness to take on additional duties as required

• Detail orientated with good problem-solving skills 

• Well-developed organisational and time management skills and a high degree of flexibility 

Benefits and perks

• Off street parking

• Supportive and friendly team

• Professional development opportunities

• Full training provided

• Competitive remuneration based on experience