Phone Consultant / Appointment Setter – Property Investment (Remote)

PHONE CONSULTANT / APPOINTMENT SETTER — PROPERTY INVESTMENT **REMOTE**

Sydney-based | Part-time | 20–30 hours per week | Base + uncapped performance incentives

Shift options: 9:00AM–1:00PM or 3:00PM–7:00PM

Experienced on the phone, but don't want a full-time role?

You know how to build rapport quickly, qualify properly, handle hesitation and confidently move the right person to the next step.

You may have worked in property, mortgage broking, financial services, insurance, education, solar, recruitment or another phone-based sales environment.

But you may no longer want a traditional five-day-a-week sales role.

Perhaps you're returning to the workforce. Maybe you have family commitments, run something of your own on the side, or simply want a role that gives you flexibility without sacrificing the opportunity to earn well.

Ace Property Team is looking for an experienced part-time Phone Consultant / Appointment Setter to turn outbound enquiries into qualified leads for our Growth Strategist to call and turn into a booking.

This is not an admin or customer-service position.

It is a genuine sales role with clear expectations, measurable KPIs and meaningful performance incentives.

The Role

You will speak with people who have already enquired about property investment, understand their situation, determine whether there is a genuine fit and confidently book qualified prospects into another call with our experienced Growth Strategist, ultimately to set up a booking for a Strategy Session with our Senior Growth Strategists.

You will be provided with inbound leads, systems, scripts, training, coaching and support.

Your job is to bring the consistency, judgement, urgency and follow-up required to turn those opportunities into quality appointments.

This role can be performed remotely; however, remote working arrangements will be considered on an individual basis based on the candidate's experience, suitability and ability to perform effectively in the role.

Your responsibilities will include:

• Responding quickly to new inbound property-investment enquiries

• Building genuine rapport with working Australians over the phone

• Understanding their motivation, financial position, timing and decision-making situation

• Qualifying whether they are suitable for the next stage of our process

• Booking quality Discovery Calls into our Growth Strategists' calendars

• Following up prospects who aren't ready to book on the first conversation

• Protecting appointment attendance through confirmations and structured follow-up

• Handling common questions and hesitation confidently

• Maintaining accurate CRM notes, lead stages and next actions

• Knowing your numbers and taking ownership when performance drops

The Scoreboard

This isn't a role where success is measured by sitting at a desk for eight hours.

We care about outcomes.

Your performance will be measured against clear KPIs including:

• Speed to contact

• Quality conversations

• Qualified Discovery Sessions booked

• Appointment attendance

• Discovery Session quality

• Follow-up discipline

• CRM accuracy

If you're good at what you do, the scoreboard should work in your favour.

The Opportunity

Hourly rate: $35.43 per hour + uncapped performance incentives.

The better the quality and consistency of the appointments you generate, the more you can earn.

For someone who wants flexibility but still enjoys sales, targets and being financially rewarded for performance, this can be a very attractive role.

There is also a genuine pathway into client strategy, senior sales or leadership for proven performers who eventually want to take on more.

You'll Be A Strong Fit If You:

• Have previous experience in appointment setting, phone sales, lead qualification or consultative sales

• Can demonstrate your previous performance with actual numbers and results

• Are confident spending most of your working hours on the phone

• Build rapport naturally without sounding scripted

• Can ask direct financial and qualification questions respectfully

• Understand that good salespeople follow up rather than waiting for prospects to call them back

• Are organised and disciplined with CRM and follow-up

• Can take direct feedback without becoming defensive

• Stay consistent even when you've had a difficult call or difficult day

• Like having clear targets and knowing exactly where you stand

• Want flexibility without giving up the ability to earn performance-based income

• Can reliably commit to either the 9:00AM–1:00PM or 3:00PM–7:00PM shift

• If working remotely, have a professional, quiet working environment and can maintain a high level of accountability and performance without direct supervision

Property or financial-services experience is advantageous, but proven phone performance matters more.

This Role Probably Isn't For You If You:

• Are primarily looking for an easy part-time job

• Prefer administration or customer service over sales

• Don't enjoy spending significant time on the phone

• Need constant encouragement to make calls or follow up leads

• Are uncomfortable asking direct qualification questions

• Avoid asking prospects for a commitment

• Blame the leads before looking at your own activity and follow-up

• Want a role where nobody looks closely at your numbers

About Ace Property Team

We're a growing Australian property-investment business helping everyday Australians make better long-term financial decisions through property.

We take what we do seriously.

That means strong systems, clear expectations, proper training, accountability and a team that genuinely cares about getting clients the right outcome.

We're not looking for someone to simply fill a seat.

We're looking for an experienced phone operator who wants part-time flexibility, enjoys performing and still wants to be rewarded when they're good at what they do.

If that sounds like you, we'd like to hear from you.

How to Apply!

If you’d like to be considered for this position, please submit your resume via SEEK and complete the short set of questions via VideoAsk: https://www.videoask.com/fk5w86l8k.

We look forward to hearing from you and learning more about your experience!