ITAD Technician

At Shred-X, we’re committed to protecting the future of our customers, our people, and the environment. We’re looking for an ITAD Technician to join our operational team and play a hands-on role in the secure processing, refurbishment, recycling, and resale of IT assets.

This is a practical, varied role suited to someone who enjoys working with technology, solving problems, and getting stuck into warehouse operations. You’ll work across IT asset disposition (ITAD), e-waste processing, refurbishment, data destruction, inventory management, ecommerce, and recycling.

If you’re technical minded, safety-focused, reliable, and passionate about giving technology a second life while responsibly managing e-waste, we’d love to hear from you.

What You'll Do

Working as part of our e-waste and ITAD operations team, you’ll help ensure assets are processed safely, accurately, efficiently, and in line with customer, environmental, and compliance requirements.

Your responsibilities will include:

• Receive and process incoming IT and e-waste assets, including weighing, labelling, recording and maintaining accurate asset and inventory records in the relevant ERP systems.
• Dismantle e-waste for downstream recycling in accordance with processing requirements, identify assets and items of value for resale purposes.
• Test, diagnose, refurbish and configure IT equipment, including computers, mobile devices, servers and networking equipment
• Securely erase data, audit equipment, recover reusable components, and prepare quality equipment for resale through ecommerce sales.
• Safely prepare batteries and other hazardous materials for downstream recycling.
• Operate small battery-powered and compressed air tools, shredders, pallet jacks, trolleys, forklifts, and other equipment where trained and licensed.
• Utilise a small Pantech truck to perform on-site destruction for clients when required.
• Assisting with loading and unloading vehicles and ensuring jobs are processed within monthly timeframes.
• Adhere to all WHS and company safety stands – Safety is our top priority

What We're Looking For

We’re looking for someone who combines IT proficiency with a strong work ethic and a hands-on approach.

Ideally, you’ll have:

• Previous experience in IT, e-waste, ITAD, warehousing, logistics, electronics, or a similar operational environment.
• An understanding of IT asset processing, testing, data erasure, refurbishment, sorting, or dismantling.
• Basic knowledge of computer hardware, operating systems, networking, and troubleshooting.
• Experience using ERP, inventory, or warehouse management systems.
• Strong attention to detail and the ability to accurately follow processes.
• The ability to work effectively in a fast-paced environment and meet productivity targets.
• A commitment to workplace health, safety, environmental responsibility, and compliance.
• A professional, reliable, and customer-focused attitude.

A forklift licence or relevant industry certifications will be highly regarded but not essential.

Why Join Shred-X?

At Shred-X, you’ll be part of a team that does more than simply process old technology. You’ll help businesses securely manage their IT assets, recover value from technology, and divert e-waste from landfill.

You’ll have the opportunity to:

• Work hands-on with a wide range of IT hardware and technology.
• Develop your skills across ITAD, refurbishment, data destruction, ecommerce, and e-waste recycling.
• Be part of a team that genuinely values safety, sustainability, and operational excellence.
• Access exclusive discounts from hundreds of retailers through The Hive, including Woolworths, Coles, Samsung and many more

• Celebrate your birthday with a company funded morning tea and gift voucher.

We’re proud to be an equal opportunity employer – diverse backgrounds, experiences, and perspectives are valued here.