Payroll Officer

Join The Shoe Group and play a key role in delivering accurate and timely payroll for our national team.

The Shoe Group (TSG) is looking for an experienced and detail-focused Payroll Officer to join our Payroll team at our Support Office in Gillman.

Reporting to the Payroll & Compliance Manager, you will support the accurate and timely processing and administration of payroll across our business while providing a high level of service to our team members and managers.

This is a great opportunity for someone who enjoys the detail of payroll, thrives in a fast-paced environment and takes pride in getting things right.

What you'll be doing
As our Payroll Officer, you will be responsible for a range of day-to-day payroll activities, including:

• Supporting the accurate and timely processing of payroll across TSG
• Reviewing and validating time and attendance information
• Maintaining employee payroll records, including new starters and employment changes
• Processing approved allowances, deductions and payroll adjustments
• Investigating payroll discrepancies and assisting with pay-related enquiries
• Supporting managers with timesheet and time and attendance issues
• Maintaining accurate payroll documentation and employee records
• Applying relevant Awards and payroll requirements
• Responding to payroll enquiries from team members and managers
• Maintaining strict confidentiality of payroll and employee information
• Identifying opportunities to improve payroll processes and administration
• Working closely with People & Culture, Retail, our Distribution Centre and other Support Office teams

These responsibilities reflect the existing role's focus on payroll files, time and attendance, employee records, allowances and deductions, pay adjustments and accurate and timely employee payments.

About you
To be successful in this role, you'll ideally bring:

• Previous experience in payroll administration and payroll processing
• Experience using payroll and time and attendance systems
• Strong attention to detail and a high level of accuracy
• Strong Microsoft Excel and general Microsoft Office skills
• Good numerical, analytical and problem-solving skills
• Excellent organisation and time-management skills
• A strong customer service mindset
• Confidence communicating with team members and managers at all levels
• The ability to manage competing priorities and meet critical payroll deadline
• A high level of discretion when handling confidential employee information
• A proactive, collaborative and solutions-focused approach

Experience using Dayforce would be highly regarded, as would previous experience working with payroll in a multi-site, roster-based or retail environment. Dayforce is also specifically identified as preferable in the existing Payroll Officer requirements.

Why join TSG?
You'll join a collaborative Support Office environment where Payroll plays an important role in supporting team members across our national business.

You'll have the opportunity to work closely with Payroll, People & Culture, Retail and other areas of the business, build your payroll capability and contribute to improvements in the way we work.

We're looking for someone who values accuracy and accountability but also understands that payroll is ultimately about people — providing a reliable, responsive and professional service to our team.

Ready to join us?
If you're an experienced Payroll Officer who enjoys working in a fast-moving environment, takes pride in accuracy and wants to be part of a collaborative national business, we'd love to hear from you.

Apply now with your resume and tell us why you'd be a great addition to The Shoe Group.