Parts Interpreter | Mazda Blacktown - Experienced OR Apprentice

Join Australia's Leading Supplier of Mazda Parts - Exciting Opportunity in Blacktown!

Are you passionate about the automotive industry? West End Parts invites you to join our dedicated team at our state-of-the-art Warehouse Facility in Blacktown. As Australia's top supplier of Mazda Parts, and with a growing presence in Isuzu Ute and GWM Haval brands, we're seeking a skilled Parts Interpreter to join our team.

Why Choose West End Parts? 

At West End Parts, excellence is not just a goal; it's our legacy. With decades of experience, we are a trusted dealership known for delivering exceptional service and quality parts. Join us on our journey of growth and innovation, where you'll be an integral part of our professional team.

Position Overview: 

As a Parts Interpreter, you will be at the forefront of customer service, handling quote and order requests via phone, email, and our online systems. Your expertise in interpreting Mazda, Isuzu Ute, and GWM Haval parts through Electronic Parts Catalogues will be crucial. Utilising our Pentana system, you'll process quotations and orders with precision, ensuring prompt delivery and customer satisfaction.

Key Responsibilities:

• Respond promptly to customer enquiries for quotes and orders.

• Utilise Electronic Parts Catalogues to interpret Mazda, Isuzu Ute, and GWM Haval parts.

• Efficiently process quotations and orders using the Pentana system.

• Monitor stock availability and coordinate delivery schedules.

• Follow up on quotations to secure orders and provide updates to customers.

• Identify additional parts requirements and effectively upsell where applicable.

• Maintain clear communication with customers regarding order statuses.

What We're Looking For:

• Previous experience as a Parts Interpreter preferred.

• Sound knowledge of both mechanical and body components for motor vehicles.

• Strong problem-solving abilities and effective communication skills.

• Dedication to delivering exceptional customer service.

• Familiarity with Mazda catalogues and Pentana/ERA dealer management systems is advantageous.

• Previous experience in body/smash parts sales is beneficial.

• Commitment to safe working procedures.

Benefits:

• Competitive base salary.

• Generous monthly bonus structure linked to departmental targets.

• Full-time position (38 hours per week, Monday to Friday).

• Opportunity to grow within a respected automotive dealership.

Join Our Team: 

If you're a motivated team player with a passion for the automotive industry and spare parts knowledge, we encourage you to apply today. West End Motor Group values employees who provide exceptional service; have respect for others; take responsibility; work positively and act with integrity.

Apply Now: 

Take the next step in your career with West End Parts. Become part of our success story and contribute to our commitment to excellence in automotive parts. Apply now and embark on a rewarding career with us!

West End Parts - Driving Excellence in Automotive Parts Supply.