Sales Representative - Personal Care

Sales Representative – Personal Care 

Melbourne, VIC | Full-time 

Build the future of Personal Care with us 

 Are you an experienced Personal Care, Cosmetics, Specialty Chemicals or Ingredients sales professional looking for your next opportunity? 

We’re looking for a commercially driven Sales Representative – Personal Care to join our Melbourne team and help grow our Personal Care business across Australia. 

This is an exciting opportunity to combine your technical understanding of cosmetic ingredients with strong commercial and relationship-building skills, working with leading beauty brands, formulators, contract manufacturers and distribution partners.

​​​​​​Why join Croda?

At Croda our people are our difference. It is their knowledge, passion and can-do spirit that brings our business to life. Inspired by our Purpose, we contribute to a better world for everyone, shaped by our three shared values: Responsible, Innovative and Together.

We don’t just create great ingredients, we each play our part in building a more responsible organisation, where we can all work together and feel valued, delivering some of the world’s most sustainable bio-based ingredients. Croda prides itself on the ability to develop innovative and sustainable ingredients that provide vital functionality to consumer care and pharma.

Croda’s success is driven by an open and inclusive culture where collaboration and being proactive enables each of us to contribute to our Purpose: Smart science to improve lives™.

Key Responsibilities 

Customer Relationship & Key Account Management 

• Build and maintain strong, long-term relationships with beauty brands, contract manufacturers and distribution partners across Australia. 

• Develop relationships with brand owners, R&D teams, formulators, procurement and commercial stakeholders. 

• Identify customer needs and translate them into new business and product development opportunities. 

• Support new product developments from concept through to commercialisation, leveraging our innovative ingredient portfolio. 

• Grow customer share-of-wallet through cross-selling, portfolio expansion and introduction of new technologies. 

Business Development & Market Growth 

• Develop and execute account and territory growth strategies aligned with customer needs and business priorities. 

• Drive revenue, volume and margin growth through proactive business development and strategic account management. 

• Identify and develop new customers, projects and market opportunities. 

• Monitor market trends, competitor activity, ingredient innovation and regulatory developments to identify emerging opportunities and risks. 

Commercial Management 

• Lead pricing discussions, negotiations, tenders, supply agreements and long-term customer contracts. 

• Develop strategic account plans and manage commercial performance against agreed targets. 

• Prepare annual business plans, budget forecasts and strategic account reviews. 

• Analyse sales and customer performance data to identify opportunities for growth and improvement. 

Industry & Customer Engagement 

• Represent the company at industry conferences, customer innovation days, technical seminars, supplier presentations and trade exhibitions. 

• Build strong relationships across the Personal Care and Beauty industry. 

• Share customer insights, market intelligence and emerging trends with regional and global product teams to support portfolio and innovation strategies. 

CRM, Pipeline & Forecasting 

• Maintain accurate customer, opportunity and project information within CRM systems such as SAP C4C or equivalent. 

• Build and manage sales pipelines, forecasts and revenue projections. 

• Monitor project progression, conversion rates and commercial performance. 

• Prepare and present regular sales reports, pipeline reviews, account updates and business development plans. 

Cross-Functional Collaboration 

• Partner closely with Technical, Marketing, Regulatory, Supply Chain, Customer Service and Finance teams to deliver an exceptional customer experience. 

• Coordinate internal resources to address technical, commercial, supply chain and regulatory requirements. 

• Work collaboratively with distributors and channel partners to maximise market coverage and customer engagement. 

Requirements:

The successful candidate will have the following skills and experience:

• 5+ years’ experience in Personal Care, Cosmetics, Specialty Chemicals, Ingredients or a related industry. 

• Proven track record in B2B sales, business development and key account management. 

• Experience working with beauty brands, contract manufacturers, formulators and/or distributors. 

• Strong commercial skills including pricing, negotiation, forecasting and strategic account planning. 

• Knowledge of cosmetic ingredients such as actives, emulsifiers, surfactants, botanicals and specialty materials is highly desirable. 

• Experience using CRM systems for pipeline management, opportunity tracking, forecasting and reporting. 

• Strong communication, influencing and relationship-building skills with both technical and commercial stakeholders. 

• Ability to collaborate effectively across Technical, Marketing, Regulatory, Supply Chain, Customer Service and Finance teams. 

• Full driving license

• Ability to travel when required for business purposes

• Australian Citizenship or Permanent Residence and valid Passport

What we offer:

A competitive salary package including + Superannuation + Bonus will be on offer for the right candidate who is driven to succeed.

Ongoing development and training opportunities will exist for those looking to take the next step in your career.

Work with a global business who truly care about the difference they make to people's lives.