Business Service Support Officer

Business Service Support Officer

We are currently seeking an Business Service Support Officer (full time) to join our team in Chinchilla QLD.

You will be a key team member assisting staff and clients with various administration tasks.

Responsibilities will include:

• Responding to customer and staff queries - in person, over the phone and via email.

• Phone and email inbox management

• Collating and submitting applications

• Compiling, sending & filing documents

• Problem solving issues for customers and staff

• Generating reports and data entry

• ATO Liaison

The successful applicant will have the following skills:

• Strong customer service skills

• Strong communication skills - verbally and in writing

• Document management skills

• Strong computer skills - we use a variety of software programs, your ability to learn these quickly we be an advantage.

• Desire to support the team

Why join us?

At our firm, you’ll be part of a supportive team that values collaboration, continuous improvement, and delivering excellent outcomes for our clients.

We offer:

• An attractive remuneration package

• A flexible and friendly workplace culture.

• The chance to work closely with senior leaders and influence firm direction.

• Opportunities for professional development and growth.

• A role full of variety – no two days are ever the same!

Some additional perks you'll find with this opportunity to use your skills to advance your career in a highly respected firm and local area are:

• a relaxed, less fast paced environment in and outside the office in the regional town of Chinchilla.

• no long commutes - be at work in five minutes and have the time to get home for lunch each day

• finally, we love cake - so on your birthday, expect to see one waiting for you during our daily morning tea break!

About the Business:

EnVision Partners is more than just an accounting firm. Our brand promise is “We’ve got your back”. This promise encompasses why we come to work each day. We are here to provide a service where we watch over our customers’ financial affairs to ensure they are achieving the best results and just as importantly, they are protecting their wealth and legacy.

EnVision is based in Chinchilla, Queensland. The firm has reported an average growth in revenue of 20% over the past 4 years, with plans to continue this strong growth. We provide accounting, bookkeeping, business development, strategic and planning services across a broad range of industries including retail, commercial, investment and primary production.

We are a rural-based firm that consistently retains employees and continues to grow our customer base and product knowledge. With us, you can explore the diverse options of services and career paths we offer or pursue a specialisation based on experience and training.

How to apply

As attention to detail is such an important element to this role, we won’t be accepting applications from anyone who simply hits the ‘apply now’ button on Seek, or who fires off a resume and cover letter via email. We need someone who reads everything, can follow direction, and notices the details for this role. That starts with your application.

To apply for this position, please send an email to Sarah at ••••@envision.com.au. Include “EnVision” and your name in the subject line. To the email, please attach your resume and include your answer to the following:

Tell us in 200 words or less what you can bring to this role.

Thank you in advance for taking the time to apply – we’re so excited to have the chance to learn more about you!