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Department of Veterans' Affairs
About the role
Open Arms – Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high-quality mental health assessment and clinical counselling services for Australian veterans and their families. We are focused on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches.
You will be supported through the provision of ongoing learning and development opportunities and funded clinical supervision.
Operates within multidisciplinary teams providing mental health and wellbeing support to anyone who has served at least one day of continuous fulltime service in the ADF and their immediate families.
Clinicians (APS 6) work within the Open Arms Division of the Department of Veterans’ Affairs (DVA) providing counselling services to current and formerly serving Australian Defence Force (ADF) personnel, their partners, and families. They apply extensive knowledge and experience gained from a relevant background in psychology, social work, counselling, occupational therapy, or nursing to build rapport with clients, understand their unique experiences and work with them to identify goals that will enhance mental health and wellbeing.
Reporting to the Assistant Director (EL 1) Clinicians are required to attend regular case reviews and operational supervision to discuss client progress and complex cases with the Assistant Director and other Clinicians. They are required to make decisions, problem solve and navigate complex client issues, whilst adhering to relevant legislation, ethical guidelines, and policies. Critical thinking, communication and interpersonal skills are paramount, and Clinicians must demonstrate high levels of integrity and emotional intelligence. Bringing knowledge of veterans’ and their families’ experiences to the role, Clinicians will demonstrate respect for all clients and uphold a strong commitment to confidentiality and privacy.
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