Business Systems Analyst

Business Systems Analyst , Freemasons Victoria

Location: 288 Victoria Parade, East Melbourne VIC 3002

Employment Type: Permanent Full-Time

Work Arrangement: 5 Days Per Week In Office

Salary: $80,000 – $85,000 plus Superannuation

About Freemasons Victoria

Freemasons Victoria is one of Australia’s oldest and most respected membership organisations, committed to supporting our members, communities, and charitable initiatives. We are seeking an experienced and highly capable Business Systems Analyst to play a pivotal role in supporting our organisation’s business systems, administrative operations, and digital transformation initiatives.

Reporting directly to the General Manager, this position offers a unique opportunity to combine systems administration, business analysis, executive support, and operational improvement within a values-driven organisation.

About the Role

As the Business Systems Analyst, you will be responsible for the effective administration and continuous improvement of Freemasons Victoria’s business systems and office operations. You will lead the management and optimisation of key technology platforms, provide executive support, coordinate organisational processes, and drive system enhancements that improve organisational effectiveness and member experience.

This role is ideal for a proactive and technically capable professional who enjoys working across people, processes, and technology to deliver practical business outcomes.

Key Responsibilities:

Business Systems & Technology

• Lead the administration, support, enhancement, and continuous improvement of the iMIS membership management system.
• Manage and support organisational platforms including: iMIS , Microsoft 365 , Microsoft Teams, Power BI
• CRM and other business applications
• Identify and implement opportunities for automation, integration, and digital transformation.
• Develop system documentation, procedures, and user guides.
• Deliver training and support to staff, leaders, volunteers, and stakeholders.
• Ensure business systems align with organisational requirements and best practice.

 Office Operations & Administration

• Establish and maintain efficient office administration procedures and service standards.
• Manage records, filing systems, document control processes, and office administration functions.
• Drive operational efficiencies and continuous improvement initiatives.

 Executive Support & Governance

• Provide high-level administrative and executive support to the General Manager.
• Coordinate executive meetings, governance activities, and organisational reporting requirements.
• Support effective communication and coordination across the organisation.

 Risk, Compliance & Information Management

• Support organisational governance, risk management, and compliance activities.
• Maintain confidentiality and secure management of organisational information.
• Assist with audits, reporting requirements, and policy compliance.
• Support workplace health and safety obligations and reporting.

Events & Stakeholder Support

• Assist in coordinating meetings, conferences, events, and stakeholder functions.
• Work collaboratively with staff, volunteers, committees, and external stakeholders to ensure successful delivery of organisational activities.

About You

You are an organised and highly capable professional with strong business systems expertise and a passion for improving organisational effectiveness.

Essential Skills & Experience

• Relevant degree qualification in Business Administration, Information Technology, Management, or a related discipline.
• Minimum 3 years’ experience in a similar Business Systems, Operations, or Administration role.
• Demonstrated experience implementing, administering, and supporting iMIS software.
• Advanced Microsoft 365 and Microsoft Teams skills.
• Advanced Power BI reporting and dashboard development experience.
• Experience delivering systems training and supporting organisational technology adoption.
• Experience with digital platforms such as: BoardPro, Trello, Skedda, TryBooking
• Strong stakeholder engagement, communication, and relationship management skills.
• Experience coordinating meetings, events, conferences, and organisational functions.

Personal Attributes

• Exceptional organisational and planning skills.
• Strong analytical and problem-solving capability.
• High attention to detail and accuracy.
• Professional, confidential, and trustworthy.
• Ability to manage competing priorities and meet deadlines.
• Self-motivated with the ability to work autonomously and collaboratively.
• Committed to continuous improvement and delivering excellent service.

Why Join Freemasons Victoria?

• Work in a respected and purpose-driven organisation.
• Opportunity to lead meaningful systems and operational improvements.
• Collaborate with senior leaders and stakeholders across the organisation.
• Contribute to projects that improve member engagement and organisational effectiveness.
• Join a values-based workplace committed to integrity, accountability, respect, and professionalism.

How to Apply

If you are a highly motivated Business Systems professional with experience in iMIS, Microsoft technologies, business improvement, and stakeholder engagement, we’d love to hear from you.

Please submit your to: HR@freemasonsvic.net.au

• Current Resume
• Cover Letter outlining your relevant experience and suitability for the role

Applications close: 30 Sept 2026

Freemasons Victoria is an equal opportunity employer and welcomes applications from diverse backgrounds.