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EVSE
About the role
Job Description
Due to internal promotion, EVSE is looking for a proactive and engaging Service Coordinator to step into the business in an on-site full-time role in Silverwater to help us scale and deliver the highest quality service to our diverse customer base. As a Service Coordinator, you will play a critical role in assisting the Engineering and Services Team with the everyday operations the end-to-end servicing process.
Responsibilities
Scheduling & Coordination: Organise site visits, reactive servicing, and annual maintenance.Stakeholder Communication: Liaise with internal teams, customers, and contractors.Billing & Database Management: Oversee service payments and maintain accurate records.Admin & Documentation: Process orders, quotes, and service documentation.Customer Engagement: Respond to inquiries and support customer service channels.Sales Support: Identify opportunities to promote annual maintenance packages.Invoicing: Ensure timely and proactive invoicing.
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