medical receptionist

Randstad is currently looking for a reliable Medical Receptionist for an ASAP start to join a busy clinic on the Gold Coast. This is an ongoing casual role working 4 days per week (Monday, Tuesday, Thursday & Friday), requiring availability to work within practice hours of 7:30am to 5:30pm. This position has the opportunity to transition into a permanent role for the right candidate.

If you have experience in primary care and enjoy being a familiar, reliable face within a local community practice, we’d love to hear from you.

About the role

As a medical receptionist, you'll be one of the first points of contact for patients, playing a key role in delivering the welcoming and professional experience the practice is known for. Your daily responsibilities will include:

• Facilitating patient arrivals and managing the daily clinic flow.
• Coordinating appointment scheduling and managing phone enquiries.
• Providing administrative support to the General Practitioners and nursing team.
• Processing Medicare, DVA, and private health fund billing with a high degree of accuracy.
• Maintaining electronic patient records (Experience with Best Practice software is highly regarded).

About You

We are seeking a professional who is comfortable navigating a fast-paced GP environment and takes pride in delivering exceptional patient care. To be successful in this role, you will possess:

• Significant experience within a General Practice or a similar clinical setting.
• Availability to work 4 days per week (Monday, Tuesday, Thursday & Friday) within the practice hours of 7:30am to 5:30pm on an ongoing basis.
• A natural ability to connect with people and provide empathetic support, especially during stressful or sensitive times.
• Confidence in managing medical billing and using practice management software.

Why apply?

• Favourable casual hours with no weekend, evening, or public holiday requirements.
• A supportive and collaborative team culture within a well-regarded local practice.
• The opportunity for the role to transition into a permanent position for the right candidate.
• Convenient Gold Coast location with on-site parking provided.

Interested in making a difference? Please apply via the link below or reach out to Aoife Bradley for a confidential chat on 07 3100 7*** or email any questions to *************@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.