Facilities Support Officer

Permanent – Full Time

Help keep Lake Mac’s key civic facilities safe, welcoming and ready for the people who use them every day. As Facilities Support Officer, you’ll play a hands-on role supporting the presentation, maintenance and day-to-day operation of Council’s Administrative Centre and Main Works Depot.

• Support the daily operation and presentation of Lake Mac’s facilities

• Join a collaborative Facilities Management team making practical improvements that support staff, councillors and the community

• Enjoy a balanced 35-hour week in a supportive workplace that values your wellbeing

LET’S EXPLORE THE JOB

In this role, you’ll support a wide range of property related activities that help keep Council’s facilities professionally presented, safe and welcoming. Working across the Administrative Centre and Main Works Depot, you’ll assist with daily operations, coordinate maintenance activities and respond to reactive works so our workplaces remain clean, secure and fit for purpose.

This is a role where strong time management and clear communication will make a real difference. You’ll be balancing planned maintenance with reactive work, managing multiple priorities across busy sites and making sure requests are followed through to completion. Whether you’re working with contractors, responding to facility issues or keeping stakeholders informed, you’ll help close the loop, so people know what’s happening and our facilities continue to operate smoothly.

Read the position statement and learn more about this exciting opportunity.

LET’S HEAR ABOUT YOU

Our ideal candidate is organised, practical and approachable, with the confidence to work across multiple sites and balance competing priorities. You’ll be comfortable working with contractors and internal stakeholders, proactive in spotting and resolving facility issues and committed to delivering safe, well-presented spaces for staff, councillors and the public.

You’ll also meet the following criteria:

• Certificate IV in Property Services, Facilities Management or equivalent experience

• Experience coordinating multi-trade maintenance (painting, minor electrical/mechanical, plumbing, furniture moves) in occupied facilities

• Strong interpersonal skills, self-motivated, reliable and able to work with minimum supervision

• Intermediate or higher computer literacy, with the ability to quickly learn and adapt to new systems and technologies

• Current Class C Drivers Licence

LET’S REVEAL THE PERKS

• Competitive salary from $83,441 - $96,973 a year plus 12% superannuation

• 35 hours per week

• Long Service leave after 5 years

• We value your health and wellbeing and offer generous, discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program

• Free parking within walking distance of our office building

• Along with many other perks that come from choosing Lake Mac!

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you join a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disabilities. We understand the skills and attributes veterans can bring to our Council.

LET’S START

• If this job sounds like you, we would love to hear from you! Get your application in by midnight, Sunday 20 September 2026

• For enquiries related to the duties of the role, please contact Garry Ellem, Coordinator Holiday Parks on 04•• ••• 760 or via email gellem@lakemac.nsw.gov.au

• If you need assistance with submitting your application, please contact Blair Stevenson, Talent Attraction Partner, 4069 0083 or via email bstevenson@lakemac.nsw.gov.au

• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!

• To view the capability Framework – Role Profile relevant to this role, please click here.

• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.

• Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.