Fleet Manager

About the role

Digiton Logistics Pty Ltd is a premier Australian private transport and freight provider based in Victoria operating a modern fleet and delivering tailored supply chain solutions that connect Australian businesses with key national markets. The Fleet Manager role is responsible for coordinating day-to-day fleet movements and dispatch systems, responding to incoming enquiries from drivers and clients, and maintaining a strong focus on customer service throughout the transport process.

Key responsibilities

• Coordinate day-to-day fleet movements and dispatch systems
• Respond to incoming enquiries from drivers and clients, providing timely support and updates
• Process high volumes of transport bookings via phone and email, ensuring scheduling accuracy
• Monitor service performance, addressing any delays, issues, or additional charges
• Support driver use of mobile apps, ensuring accurate time and job data is captured
• Participate in driver support, training, and service recovery activities as needed
• Maintain a strong focus on customer service throughout the transport process
• Assist with driver onboarding ensuring all compliance requirements are met
• After hours calls and operations on a rostered and as directed basis

About you

• Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations
• Academic qualification in management with a bachelor degree is preferred
• Strong customer service focus with proven problem-solving ability under pressure
• Confident communication skills with sound literacy and numeracy
• Familiarity with logistics systems and real-time tracking platforms
• Knowledge of compliance requirements including fatigue, mass, load restraint and dangerous goods regulations

About us

Digiton Logistics Pty Ltd is a premier Australian private transport and freight provider based in Victoria operating a modern fleet and delivering tailored supply chain solutions that connect Australian businesses with key national markets.