Front Office Attendant - FT

Crown is seeking Front Office Attendants to join our dynamic team. This is an exciting opportunity to be part of a world‑class luxury environment, delivering exceptional guest experiences at Sydney’s most iconic property.

Why Join Our Team

• Complimentary meals every shift, including hot meals and fresh options
• Tailored uniform provided and laundered, ensuring you’re always presentation‑ready
• Permanent, full‑time opportunity with access to internal progression and career development within Crown

Key Responsibilities

• Checking guests in and out while ensuring smooth, efficient front‑desk operations
• Managing high‑volume guest flow during peak periods
• Allocating rooms and escorting guests to their destination as required
• Confirming and processing payments accurately
• Using the Opera Property Management System to enter guest information and maintain up‑to‑date visit history
• Delivering tailored, elevated guest experiences, including organising taxi and limousine services
• Building quick, genuine rapport with guests and visitors
• Remaining calm, professional, and solution‑focused in a fast‑paced, time‑sensitive environment

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You’ll Bring

• Demonstrated experience in a high‑volume, fast‑paced customer service environment
• Proven ability to multitask and maintain accuracy while handling simultaneous guest requests
• A consistently positive, professional attitude, even during busy periods or challenging situations
• Strong communication skills and the ability to build rapport quickly with a diverse range of guests
• Knowledge of Opera Property Management System (highly regarded)
• Availability to work across a 24/7 rotating roster, including weekdays, weekends, evenings, overnights, and public holidays
• Unrestricted Australian working rights or a valid visa allowing full‑time employment
• Immaculate presentation and grooming standards in line with Crown expectations